- Priti Khatiwada
Dubai
Summary
Results-driven professional with expertise in brand awareness building, customer service, and customer relations. Skilled in lead generation, new customer prospecting, and cold calling techniques to drive business growth. Proficient in pipeline management and target setting, with hands-on experience in e-commerce platforms. Adept at fostering strong client relationships to enhance customer satisfaction and loyalty. Committed to leveraging skills to achieve organisational goals and deliver measurable results.
Professional Sales Executive with 5 years of experience attending to needs of customers and converting prospects to increase sales. Accomplished in emphasising service features and benefits, quoting prices, discussing credit terms, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximise sales opportunities.
Talented sales professional with extensive experience in tele sales industry. Generated leads and exceeded new business targets through outstanding networking and relationship building. Negotiated persuasively to achieve profitable, high-volume sales.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Sales executive
MAR MAR TECHNICAL SERVICE
Dubai, Dubai
04.2024 - Current
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Boosted sales revenue through aggressive and targeted marketing strategies.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Managed client relationships from early stages of sales process through to post-sales
- Generated new leads and opportunities to maximise revenue.
- Established strong relationships with key industry players to expand business reach.
- Understood customer needs to craft exceptional sales journeys.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
Sales agent
Red House
Nepal
07.2020 - 10.2023
- Navigated challenging negotiations successfully whilst maintaining strong relationships with clients.
- Provided after-sales support as required, enhancing overall customer experience.
- Displayed excellent multitasking abilities during high-pressure situations, ensuring optimal service delivery.
- Managed product demonstrations for increased customer engagement.
- Boosted brand visibility by organising promotional events.
- Established robust client relationships through effective communication and negotiation skills.
- Continually developed professional knowledge in the field of sales techniques and market trends.
- Resolved customer complaints promptly, ensuring customer satisfaction.
- Conducted market research to identify new business opportunities.
- Negotiated and closed sales to secure profitable deals and contracts.
- Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
- Highlighted product features and benefits in line with customer needs, securing high-value sales.
- Empathised with customers and translated technical concepts to promote understanding.
Education
High School Diploma - Diploma
Shree Haldibari higher secondary
Nepal 03.2015 - 04.2017
Skills
- Brand awareness building
- Customer Service
- Customer relations
- Lead generation
- New customer prospecting
- Cold calling techniques
- Target setting
- Pipeline Management
- E-Commerce platform experience
Languages
English, Hindi,
Advanced
Affiliations
- Watching Reels
- Cooking
- Creating arts and crafts
Timeline
Sales executive
MAR MAR TECHNICAL SERVICE
04.2024 - Current
Sales agent
Red House
07.2020 - 10.2023
High School Diploma - Diploma
Shree Haldibari higher secondary
03.2015 - 04.2017
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