Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashita Shetty

Dubai

Summary

Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.

Overview

12
12
years of professional experience

Work History

Manager Operations & Events

The Heart of Europe
05.2024 - Current

• Track, measure, analyze, and report event performance monthly to optimize future event strategies.
• Conduct regular market research and competitive analysis to enhance event effectiveness.
• Develop and present event performance insights to management for strategic decision-making.
• Plan and execute various corporate, social, and launch events, ensuring smooth operations.
• Oversee event budgets, timelines, and logistics to ensure cost-effectiveness and timely execution.
• Manage contracts and coordinate with vendors, suppliers, and stakeholders for seamless event delivery.
• Serve as the primary point of contact during events, resolving last-minute issues efficiently.
• Organize and manage broker orientation events, open houses, international roadshows, and sales events.

Senior Agency Operations Executive

Azizi Developments
06.2023 - 05.2024
  • Managing Commission after the sale is materialized, calculating as per company norms and policies.
  • Handling Internal Staff and External Agent’s commission. Review and process invoices of Broker companies.
  • Planning and executing assigned roadshows
  • Establish a feasible roadshow plan with the head of agency. Coordination with relevant department for Roadshows and Fly Ins.
  • Responsible for all logistics surrounding the roadshow. Review and report roadshow activity in a structured and timely manner.
  • Processing Agreements for Broker (Local & International companies)
  • Coordinating with broker companies for pending documents Issuing NOC's (No objection Certificate) and Contract to Broker companies

Channel Relation Operation Manager

Sobha Realty
12.2020 - 01.2023

· Managing Commission after the sale is materialized, calculating as per company norms and policies.

· Review and handling pay out of appx. 5 million Commission on daily basis.

· Manage an efficient roadshow to achieve organizations objectives, act as the primary point of contact for road shows.

· Plan and execute assigned roadshows.

· Responsible for all logistics surrounding the roadshow.

· Review and report roadshow activity in a structured and timely manner.

· Coordination with accounts for Payment release for each Roadshows as per TAT.

· Establish a feasible roadshow plan with the head of agency.

· Handling External Agent’s commission.

· Review and process invoices of Broker companies.

· Providing an effective system to track Payable Accounts for effective Cash Flow Management.

· Reviewing and determining all payments due and cheques disbursement schedule as per our Cash budget.

· Invoicing against Purchase Order, suppliers’ discounts, and rebates.

· Ensures implication of “On Spot Commission” policy of company.

· Coordinate with internal sales team on the activities of agents and real estate companies

Sales Coordinator/Sales Administrator

LAVISTA REAL ESTATE BROKER
07.2019 - 11.2020
  • Preparing Daily and Monthly Sales Reports
  • Prepare Weekly Chairman Meeting Report to analyses the quarterly, Half Yearly and Yearly Sales without Unit Cancellation. Analyzing Category wise Report to track the agency Performance
  • Prepare Monthly presentations for Sales Department
  • Consolidate Commission report on monthly basis for analyzing the Pending Commission for management and individual agents.
  • Reconciliation with Account department on weekly basis Prepare Developer’s Availability Report on Daily Basis.
  • Using EPMS and CRM system to update sales record.
  • Updating EPMS and CRM system to update Clients detail and documentation. Processing registration of agency with Developers
  • Coordinating with developers and client for documentation and payment process Coordinating with developers for commission and client’s payment process

Agency Administrator

Azizi Developments
10.2017 - 06.2019
  • Processing Commission after the sale is materialized, calculating as per company norms and policies.
  • Responsible for activating new real estate agents and real estate companies locally and internationally, to sell and market AZIZI Developments properties and projects.
  • Maintain and build strong relationships with existing agents and real estate companies and ensure continued business relationship is maintained.
  • Provide Marketing tools, handle Commission related issues and above all motivate Real Estate Agencies to perform in order to increase Sales.
  • Coordinate with internal sales team on the activities of agents and real estate companies
  • Handle disputes or issues that are faced by agents and real estate companies and report to the team leader for escalation. Report to HOD on activities of agents and real estate companies’ performance and activity.
  • Review and analyzing pay out of appx. 1.2 million AED commission every month. Handling Internal Staff and External Agent’s commission.
  • Review and process invoices of Broker companies.
  • Ensure implication of “On Spot Commission” policy of company. Conducting process trainings
  • Effectively and efficiently manage, handle and assist multiple consultants within a single day (50+) Suggesting and implementing process improvements to improve TAT for queries
  • Assisting various teams and heads for 100+ queries

Insurance Associate (UK Pensions and Annuities)

Prudential Global Services
07.2014 - 07.2017
  • Coordinating with sales advisors and Call center team Was part of Migration team (Project Daley)
  • Designed process maps for newly migrated processes. Changing the Servicing agent as per customers request
  • Processing Valuation, Allocating Leads to Prudential Financial Advisers
  • Monitoring group mail box in a timely manner and allocating urgent cases Conducting process trainings
  • Helped in automation of existing process.
  • Auditor in few processes assisting both internal and external teams Managing Deferred Annuities Administrative process.
  • Processing claims for Deferred Annuity members.

Content Team (Learning and Development Team)

Birla Sunlife Insurance Co
09.2012 - 06.2014
  • Coordinated with sales advisor, have served Branch, Area and Regional Manager with various Product and Process related queries Prepared training products for Sales Advisors and New Joiners
  • Organizing induction for new joiners
  • Prepared E-mailers like Did You Know, Knowledge Booster, Product Analysis etc. to make the job of Sales Support Team easier and also to enhance their knowledge
  • Comparing BSLI Plans with other insurance plans and investing instruments to make sales advisors work easier Constructed BSLI Products Questionnaire, One Pagers, Pictorial based stories and Premium based Ready Reckoners Vendor Management (Coordinating with different vendors and preparing quotations)
  • Supplying training materials and coordinating with training team all over India for new launched products

Education

BBA - Banking & Insurance

Mumbai University
Mumbai
03-2012

Skills

  • Quick Learner
  • Relationship building
  • Operations management
  • Flexible
  • Responsible
  • Efficient
  • Decision-making
  • Time management

Languages

English
Advanced (C1)
Hindi
Advanced (C1)
Marathi
Intermediate (B1)
Tulu
Advanced (C1)

Timeline

Manager Operations & Events

The Heart of Europe
05.2024 - Current

Senior Agency Operations Executive

Azizi Developments
06.2023 - 05.2024

Channel Relation Operation Manager

Sobha Realty
12.2020 - 01.2023

Sales Coordinator/Sales Administrator

LAVISTA REAL ESTATE BROKER
07.2019 - 11.2020

Agency Administrator

Azizi Developments
10.2017 - 06.2019

Insurance Associate (UK Pensions and Annuities)

Prudential Global Services
07.2014 - 07.2017

Content Team (Learning and Development Team)

Birla Sunlife Insurance Co
09.2012 - 06.2014

BBA - Banking & Insurance

Mumbai University
Ashita Shetty