AYESHA ALSHAMSI
Senior Officer
Dubai
Summary
Dedicated and results-driven professional with a background in Public Relations, seeking to leverage my skills and experience to contribute to a dynamic organization. Proven ability to work under pressure, coupled with strong communication and interpersonal skills.
Overview
6
6
years of professional experience
5
5
Languages
Work History
Senior Officer
First Abu Dhabi Bank
01.2021 - Current
- Ensure adherence to the Bank's SOPs
- Conduct accounts payable activities
- Coordinate with Diwan
- Perform any other activities as assigned by the Supervisor
- Handled confidential documents and maintained their proper organization
Officer
Al Tayer Motors
01.2019 - 01.2021
- Managed calendars, scheduled appointments, and arranged meetings and conferences
- Prepared and distributed reports, presentations, and other materials
- Delivered exceptional customer service in a fast-paced retail environment
- Assisted customers with inquiries, product information, and issue resolution
- Maintained accurate and up-to-date customer records
Education
Bachelor of Science - Communication and Media Sciences
Zayed University
01.2015 - 7 2024
Skills
Collection Strategy
Negotiation
Customer Service
Communication
Problem Solving
Time Management
Team Leadership
Business writing
Influencing Skills
Emotional Intelligence
Effective Communication Skills
Stress management & conflict resolution
Training
- ILETS, Overall band score (6.0)
- ICDL
Volunteer
- Dubai World Cup for horse racing
- Dubai cycling tour
- Localization (Tawteen) in three Emirates (Dubai, Sharjah and Ajman)
- Karate world championships (I was a leader in this event)
- Special Olympics in Abu Dhabi
Timeline
Senior Officer
First Abu Dhabi Bank
01.2021 - Current
Officer
Al Tayer Motors
01.2019 - 01.2021
Bachelor of Science - Communication and Media Sciences
Zayed University
01.2015 - 7 2024