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Hussam Eldin Suliman
Strategic Management
Al Nahda 1,Dubai
Summary
Visionary individual with 10 years of leading operational departments for corporation organization, Versatile Managing Director with proven abilities across all levels of organizational management. Talented in flourishing partnerships, coaching personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in business management, and strategic-thinking individual with remarkable decision-making and multi-tasking abilities.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
2
2
Certificates
3
3
Languages
Work History
Managing Director
HMB Gold Trading LLC
Dubai , UAE
10.2021 - Current
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
- Created annual budget and developed comprehensive plan to accomplish company objectives while operating with average of 80% of allocated budget.
- Evaluated service contracts and collaborated with legal counsel on negotiated improvements.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover by 12%.
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
Student of MSc Strategy Program
Lancaster university
Lancaster , UK
10.2020 - 09.2021
- Awarded Outstanding Strategy Report Award for 2020-2021 - LUMS
- Accomplished Master dissertation "The role of middle managers in digital transformation".
Supply Chain Manager
Central Advanced Digitech - CTC Group
Khartoum , Sudan
02.2018 - 08.2020
- Oversaw demand planning, purchasing and logistics.
- Participated in formulating functional strategy for year by providing inputs on products ordering and inventory management.
- Transformed efficiency across supply chain; achieved significant gains by overhauling processes and systems across warehousing, team restructuring, enhanced supplier relationship, and inventory management.
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
- Supervised 23 staff members tasked with handling materials management, planning, purchasing and customer service duties.
- Formulated demand planning and generated supply chain management metrics.
- Devised and executed annual purchasing plans and contracts.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements.
- Drove key performance indicators and continuous improvements throughout logistics and supply operations.
- Challenged teams to improve performance within distribution network to meet inventory targets.
- Negotiated with suppliers and vendors about contracts, policies and deadlines.
Marketing Manager
Central Advanced Digitech - CTC Group
Khartoum, Sudan
02.2015 - 01.2018
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
- Developed pricing strategies, balancing firm objectives and customer satisfaction
- Evaluated financial aspects of product development, such as budgets, expenditures, research, return-on-investment and profit-loss projections
- Implemented successful marketing and promotional strategies worth over $3.5M in yearly revenue.
- Transformed corporate website and social media platforms to better engage customers and promote sales.
- Created over 20 marketing campaigns, which resulted in and average of 11% increase in revenue between 2015 -2018.
- Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets, and sales plans for business segments.
- Increased consumer leads through development of targeted advertisements and dealer direct response program.
Corporate Sales Section Head
Central Advanced Digitech - CTC Group
Khartoum , Sudan
10.2012 - 01.2015
- Enhanced total market share by approaching appropriate market segments for achieving pre-determined sales targets
- Set individual and team targets for corporate sales in line with sales strategy
- Ensured that all corporate sales channels are utilized to tap different market segments for fostering total market share
- Ensure effective achievement of Corporate Sales Section's functional objectives through department's leadership – by setting individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisal.
- Achieved 32% increase in sales over two years 2013-2014
- Increased Business-to-Business market coverage by 29%
- Boosted profitability and improved client focus through proper market segmentation
- Improved team performance through set of ambitious SMART targets, regular intensive training, and one-to-one sessions.
Regional Sales Manager
Central Advanced Digitech - CTC Group
Khartoum , Sudan
02.2010 - 09.2012
- Assisted in formulating strategy for markets' sales, marketing, and business development in specific geographic areas
- Successfully implemented sales strategies in coordination with branch Managers
- Finalized sales contracts with high-value customers.
- Targeted prospects in other territories through careful research of competitor products, services and trends.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Increased sales by 27% and increased number of dealers by 21% between 2010 and 2012
- Improved distributor partner performance and profitability with more robust contract management and enhanced retail sales.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Met with each sales representative on monthly basis to answer questions, resolve issues and identify new strategies.
Commercial Territory Representative
Libya Oil Sudan Company Ltd
Khartoum , Sudan
12.2008 - 01.2010
- Delivered services to customer locations within specific timeframes.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked with customers to understand needs and provide excellent service.
- Increased customer satisfaction by resolving issues.
- Handled 15 calls per day to address customer inquiries and concerns.
Field-Based Account Manager
The Shell Company of the Sudan
Khartoum , Sudan
05.2007 - 12.2008
- Maintained, grown, and developed existing customers through increased volume and margins relationship building
- Targeted new profitable business through new channels
- Designed and managed successful two-year contract of supplying one of leading oil exploration companies (GNPOC) with fuel and lubricants, which translated into 21% increased sales.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Junior Field Engineer
Drilling & Measurement, Schlumberger Middle
Al Khobar, KSA
10.2005 - 04.2006
- Executed measuring and drilling (D&M) operations at client site
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents
- Prepared documentation that would be used in requests for proposal
Education
Master of Science - Strategy
Lancaster University
UK 10.2020 - 09.2021
MBA - Marketing Management
University of Medical Science And Technolgy (UMST)
Khartoum, Sudan 04.2007 - 09.2008
Bachelor of Science - Chemical Engineering
University of Gezira
Wad Medani, Sudan 03.1997 - 01.2002
Skills
Staff Development
Certification
Certified Digital Marketing Professional - CDMP
Affiliations
Member - Chartered Institute of Marketing (CIM)
Member - Project Management Institute ( PMI)
Software
Interests
Travel
Cooking
Timeline
Managing Director
HMB Gold Trading LLC
10.2021 - Current
Master of Science - Strategy
Lancaster University
10.2020 - 09.2021
Student of MSc Strategy Program
Lancaster university
10.2020 - 09.2021
Supply Chain Manager
Central Advanced Digitech - CTC Group
02.2018 - 08.2020
Marketing Manager
Central Advanced Digitech - CTC Group
02.2015 - 01.2018
Corporate Sales Section Head
Central Advanced Digitech - CTC Group
10.2012 - 01.2015
Regional Sales Manager
Central Advanced Digitech - CTC Group
02.2010 - 09.2012
Commercial Territory Representative
Libya Oil Sudan Company Ltd
12.2008 - 01.2010
Field-Based Account Manager
The Shell Company of the Sudan
05.2007 - 12.2008
MBA - Marketing Management
University of Medical Science And Technolgy (UMST)
04.2007 - 09.2008
Junior Field Engineer
Drilling & Measurement, Schlumberger Middle
10.2005 - 04.2006
Bachelor of Science - Chemical Engineering
University of Gezira
03.1997 - 01.2002
Certified Digital Marketing Professional - CDMP
Certified Sales Executive (CSE)
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