Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
Generic
Michael Rivas

Michael Rivas

Yas Island

Summary

Experienced Entertainment Technical Team Leader with over 8 years in the entertainment and theme park industry. Specializes in Audio Visual systems, show lighting, and network infrastructure. Proven track record in leading technical teams, managing installations and maintenance, and delivering high-quality guest experiences. Expertise in live and seasonal event production, AV systems, rigging, lighting, and show operations. Strong background in system integration, live event support, and show-critical infrastructure. Worked in fast-paced environments like SeaWorld Abu Dhabi and within Miral Experiences Assets.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Entertainment Technical Team Leader

Sea World, Ferrari World, Yas Water Park, Clymb, Miral Experiences
06.2017 - Current
  • Supervised 54 technicians in AV, lighting, and network areas to ensure uninterrupted operational readiness of show systems.
  • Managed technical upkeep for various large-scale attractions.
  • Executed preventive maintenance plans in Maximo to ensure minimal downtime.
  • Coordinated efforts between departments for seamless execution.
  • Ensured optimal performance of complex systems by maintaining and troubleshooting Dante audio networks, GrandMA2/3, Q-SYS.
  • Created SOPs for routine tasks and emergency procedures.
  • Ensured all equipment was properly maintained and current.
  • Executed installation and upkeep of show lighting and AV systems in themed zones.
  • Supported technical rehearsals and live shows by conducting system checks.
  • Supported the transition to IP-based show control, enhancing integration between disciplines.
  • Resolve technical difficulties during events to ensure continuous and efficient operations.
  • Work Orders: Create, manage, and track work orders for asset maintenance and repair. And create a permit for the vendor and check the RAMS.
  • Labor Management: Schedule and manage labor resources for maintenance tasks.
  • Work Scheduling: Plan and schedule work activities to ensure efficient use of resources.
  • Inventory Tracking: Manage inventory levels and track the movement of spare parts and supplies.
  • Reordering: Automate inventory reordering based on predefined thresholds.
  • Inventory Optimization: Optimize inventory levels to reduce costs and ensure availability of critical parts.
  • Mentored junior team members, fostering professional growth and ensuring adherence to best practices.
  • Collaborated with senior management to align project goals with organizational objectives and vision.
  • Mentored junior team members with technical guidance and professional development support.
  • Managed resource allocation effectively, balancing workload distribution among team members to prevent burnout.
  • Created an environment conducive to open feedback and constructive criticism, empowering team members to voice their opinions and contribute to collective success.
  • Drove incident management processes, ensuring prompt resolution of production issues while minimizing impact on business operations.
  • Increased customer satisfaction through efficient issue resolution and proactive communication of updates.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Installed and configured operating systems and applications.
  • Configured hardware, devices, and software to set up work stations for employees.

Multi-Skilled Technician / Audio-Visual Support

Accenture Philippines
11.2011 - 10.2017
  • Provide end-to-end AV support for all internal and client-facing meetings across multiple floors and facilities.
  • Set up and operate AV systems for events, town halls, training, and executive sessions
  • Troubleshoot technical issues in real time with quick resolutions under pressure
  • Maintain AV assets, perform routine preventive maintenance, and ensure equipment readiness.
  • Collaborate with IT, Facilities, and Security teams to ensure seamless meeting experiences.
  • Manage inventory of AV consumables, cables, and peripheral equipment.
  • Support ad-hoc facility tech services including minor electrical, lighting, or cabling work.
  • Assist in hybrid meeting setups ensuring both physical and virtual participants are well-supported
  • Respond to incident tickets and log issues using Accenture’s internal ITSM platform.

Education

Primary -

Tenement Elementary School
Taguih
03.2024

BWI Building Wiring Installation - Electrical Engineering

TESDA
Manila
10.2017

High school - Computer And Information Systems

Western Bicutan Nat. High School
Manila
04.2008

Skills

  • Technical Leadership
  • Project Management
  • Team Management
  • Lighting Design
  • Special Effects
  • Troubleshooting & Problem-Solving
  • Safety Protocols
  • SMART goals
  • Risk management
  • Performance evaluations
  • Flexible schedule
  • Safety
  • Multitasking Abilities
  • Reliability
  • Adaptability and flexibility
  • Performance optimization
  • System design
  • User interface design
  • Daily workflow improvement
  • Documentation and reporting

Certification

  • Certificate for PASMA Training
  • Certificate High Field for Work at heights training
  • Certificate for Building Wiring Installation
  • Certificate for PLC training
  • Certificate for Fire Warden and Rescue Training
  • Certificate for CPR, AED and Basic first Aid Training
  • Certificate for Pneumatic Fundamentals Training
  • Bright sign network set up
  • Bright sign Cloud network management
  • Certification-2nd-Edition-Dante-Level-3
  • Certification-2nd-Edition-Dante-Level-2
  • Certification-2nd-Edition-Dante-Level-1
  • Certificate of Completion for Extron Certified AV/Associate
  • Certificate of Front-end Development HTML
  • Certificate completion for JAVA programming
  • BS7909- Electrical Certificate
  • JAVA Programming
  • Grand-MA lighting level 1
  • Certificate of QSC Q-SYS level 1
  • 7th Sense Delta Server Basic Training
  • Eos Family Console Training Level 1

Personal Information

  • Age: 33
  • Date of Birth: 06/16/91
  • Gender: Male
  • Nationality: Filipino
  • Marital Status: Married
  • Religion: Catholic

References

References available upon request.

Timeline

Entertainment Technical Team Leader

Sea World, Ferrari World, Yas Water Park, Clymb, Miral Experiences
06.2017 - Current

Multi-Skilled Technician / Audio-Visual Support

Accenture Philippines
11.2011 - 10.2017

Primary -

Tenement Elementary School

BWI Building Wiring Installation - Electrical Engineering

TESDA

High school - Computer And Information Systems

Western Bicutan Nat. High School

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Michael Rivas