ANUSUYA ELUMALAI
Dubai
Summary
Hardworking Senior Beautician bringing 4 years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations. Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with talent for creating unique looks that inspire customer confidence.
Overview
6
6
years of professional experience
Work History
Beauty Supervisor
SOFAB BEAUTY SALOON
04.2022 - Current
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
- Streamlined inventory management for improved stock levels and reduced waste.
- Mentored junior staff members, enhancing their skills and improving overall team performance.
- Collaborated with sales associates to drive sales and meet monthly targets consistently.
- Ensured exceptional customer service by promptly addressing inquiries, concerns, and complaints.
- Trained new employees on company policies, procedures, and product knowledge for seamless onboarding experience.
- Managed scheduling of staff shifts to ensure adequate coverage during peak hours.
- Adhered to strict hygiene standards while handling cosmetic products to maintain customer safety.
- Created custom makeup looks tailored specifically toward each individual''s unique features.
- Processed payments, entering sales in register for prompt customer service.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Senior Beautician
Al Inakas Beauty Saloon
03.2020 - Current
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
- Answered phone calls and emails to schedule client appointments.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Performed manicures, pedicures, paraffin wax treatments and full nail sets.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Styled hair, makeup and nails for customers for special events and occasions.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Beautician
Indiana Beauty Saloon
07.2018 - 12.2019
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Performed pedicures and manicures for scheduled and walk-in customers daily.
Education
High School Diploma -
School of Secondary Education India
Chennai 03-2015
Skills
- P>Product expertise
- P>Acrylic nail application master
- P>Waxing service provider
- P>Facials and makeup applications
- P>Lash and eyebrow maintenance
- P>Nail treatments
- P>Highlights and lowlights
- P>Standard waxing understanding
Timeline
Beauty Supervisor
SOFAB BEAUTY SALOON
04.2022 - Current
Senior Beautician
Al Inakas Beauty Saloon
03.2020 - Current
Beautician
Indiana Beauty Saloon
07.2018 - 12.2019
High School Diploma -
School of Secondary Education India
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