Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Chantal Kafyeke

Relationship Director
Dubai,DU

Summary

Highly motivated and capable professional with a proven track-record in developing strong relationships with clients and colleagues; able to initiate and drive change with and within large organizations; effective in delivering goal-oriented performance across a number of areas and focused on making a sustainable impact both for clients and employers.

Overview

16
16
years of professional experience
9
9
years of post-secondary education
1
1
Certification
4
4
Languages

Work History

Director of Client Relationship (KSA)

BNYMellon
Riyadh
01.2021 - Current

Reporting to Head of MEA

Create new relationship and maintain current portfolios in the Kingdom of Saudi Arabia:

  • Initiate and build strong long term relationship with large institutional and sovereign clients, focusing on optimal client solutioning and satisfaction
  • Facilitate, assist and coordinate onboarding and/or projects ensuring client satisfaction and product/delivery maximization. Focused and specialized in large sovereign and institutional clients.
  • Further the development of the newly set up office (2020) in Riyadh

Client Relationship Executive

BNYMellon
Dubai (UAE)
05.2016 - 12.2021

Reporting to the head of MENA Asset Servicing

Responsible for all aspects of sales, onboarding and relationship management for large Middle Eastern and North African entities, with particular focus on sovereign and large institutional clients and prospects.

Head of Client Services EMEA-APAC

BNYMellon
Brussels (BE)/Pune (IN)
08.2012 - 08.2016

Regional role – Teams in EMEA and APAC- Reporting to the global head of the Client Services GCE

  • Identifying needs and lead initiatives for operational improvements and efficiency
  • Setting-up efficient communication flow with partners and clients within and outside the company
  • Progressing and/or completing major projects and local/global initiatives such as setting up the APAC client services team in Pune India (2015-2016)

Project Manager

BNYMellon
Brussels (BE) - Pune (IN) - Manchester (UK) - Boston (US)
07.2006 - 08.2010

Reporting to the EMEA head of the Client Services Global Corporate Events, Asset Servicing

  • Headed project teams specializing in design and launch process optimization activities
  • Orchestrated projects within strict timeframes and budget constraints by solving complex integration and migration problems
  • Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
  • Identified, reviewed and applied policies and procedures.

Fundraising Event Coordinator

International European Movement,NGO
Brussels (BE)
01.2003 - 10.2003

Focus on political marketing: organisation of meetings (Athens (GR), Chios (GR), Rome (IT) Amsterdam (NL)), coordination of seasonal reunions in cooperation with the European Commission and Parliament.Full-time while studying

Assistant to HR Director

Medica Assistenza, SA
Ancona (IT)
01.2002 - 12.2002

Pre-selection of candidates, coordination of daily agenda & calls, files follow up. Full-time while studying

Education

Transconstellation Program; - Finance

Solvay Business School
Brussels (BE)
12.2012 - 11.2013

Master of Arts - International Politics

Reseau D’Etudes En Politique ULB
Brussels (BE)
09.2006 - 12.2008

Master of Arts - Communication Studies

Université Libre De Bruxelles
Brussels (BE)
09.2003 - 06.2006

Bachelor of Arts - Political Communication

Università Degli Studi Di Udine
Gorizia (IT)
09.2000 - 06.2003

High School Diploma -

Jan Van Ruusbroek College
Brussels (BE)
09.1998 - 06.1999

Skills

Client Relationship Development

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Certification

Prince2 Foundation & Practitioner

Accomplishments

Final Master Thesis entitled 'La Turquie en Europe: le lobbying, les pressions, les intérêts' was published in January 2007 on a special double- sized edition of the political journal CRISP - Centre de Recherche et d’Information Socio-Politique

Timeline

Director of Client Relationship (KSA)

BNYMellon
01.2021 - Current

Client Relationship Executive

BNYMellon
05.2016 - 12.2021

Prince2 Foundation & Practitioner

04-2015

Transconstellation Program; - Finance

Solvay Business School
12.2012 - 11.2013

Head of Client Services EMEA-APAC

BNYMellon
08.2012 - 08.2016

Master of Arts - International Politics

Reseau D’Etudes En Politique ULB
09.2006 - 12.2008

Project Manager

BNYMellon
07.2006 - 08.2010

Master of Arts - Communication Studies

Université Libre De Bruxelles
09.2003 - 06.2006

Fundraising Event Coordinator

International European Movement,NGO
01.2003 - 10.2003

Assistant to HR Director

Medica Assistenza, SA
01.2002 - 12.2002

Bachelor of Arts - Political Communication

Università Degli Studi Di Udine
09.2000 - 06.2003

High School Diploma -

Jan Van Ruusbroek College
09.1998 - 06.1999
Chantal KafyekeRelationship Director