Diana Osmonbekova
Dubai,DU
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Property Management Specialist
Private Person (Landlord of properties)
Dubai, United Arab Emirates
08.2019 - 01.2020
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Managed on-site evaluations, internal audits and customer surveys.
Front Desk Manager
Jasmine Hotel
Taraz, Kazakhstan
01.2018 - 02.2019
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
- Coordinated with room service, housekeeping, maintenance and security to meet all guest needs.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Trained new staff on correct procedures, compliance requirements and performance strategies.
- Conducted financial audits on scheduled basis.
Skills
Property management
Contract Negotiation
Marketing and advertising
Excellent teamwork
Strong organizational skills
House showings
Excellent Communication
Flexible and Adaptable
Active Listening
Written Communication
Responsible
Stress Tolerant
Timeline
Property Management Specialist
Private Person (Landlord of properties)
08.2019 - 01.2020
Front Desk Manager
Jasmine Hotel
01.2018 - 02.2019