Sahna Salim

Handling all Day to Day HR activities of Medcare Hospital

• Payroll Management(Oracle)

Duty Schedules, Leave , Attendance & Overtime Management. Payroll preparation by providing relevant data (absences, increment, leaves, salary deduction etc)

• Performance Management

➢Based on organizational goals and role of independent domains, devised domain processes and KPIs with help of departmental heads.
➢Coordinate with managers for handover of probation letter on successful completion. Plan and develop performance improvement plan for employees under-performing.
➢In Charged with all promotions, year-end appraisals, competencies, OPPE and FPPE of doctors

• LINE HR/HR-Operations

➢Handling all matters related to Employee Communications and HR Correspondence / Employee relations and Doctors' Leaves.
➢In charged with all insurance applications and claims
➢In charged with maintaining of coordination of Doctors' Privileges
➢Responsible for maintenance of personnel files, records of training, probation

➢Employee Relations & Communication: Resolved 90% of employee grievances within 5 business days, improving overall employee satisfaction and engagement.
➢Involved with maintenance of Personnel records as per JCI and other Quality Standards & procedures.
➢Coordination with PRO with regards visa and license

• Training

➢Responsible with joining orientation of all new staff
➢Handling all Mandatory Training as per JCI requirements
➢ In charged with orientation training of newly joined employees.

• Recruitment

➢Coordinate with Head of departments for yearly manpower plan.

➢Communicate with selected candidates and conducts Primary Source Verification.
➢Review manpower allocations & requisition.
➢Maintain accurate up to date confidential client files to ensure compliance with JCIA Standards.
➢ Maintaining reports of recruitment and new joiners in system.
➢Manage employee's personnel files and update staff database as required.

➢Use data-driven insights to present monthly and quarterly reports on HR KPIs, hiring efficiency, licensing status, and attrition.

• Accreditations, Certification and General Inspections

➢Core team member to work in align with Quality and Accreditation department in every relevant accreditation and Certification
➢ Creation & maintenance of employee records (Database) and updating day to day
➢Conduct periodic audits of human resource activities and documentation to ensure compliance with policies and procedures.
➢Updating of forms and manuals as per the JCI standard.
➢ Be proactively prepared for general inspection within healthcare.

Labor Contracts & PRO Coordination Payroll & Attendance Management Employee Welfare & Benefits Exit & Final Settlement

Supervising and managing all day-to-day HR and administrative operations for workforce of over 1,000 labourers and 150 staff across multiple construction sites.
Roles & Responsibilities:

• HR Policies and Policy making
  Develop, review, and implement HR policies in coordination with senior management to ensure legal compliance and alignment with company goals.
• Standardize HR procedures across sites and offices; design and roll out HR forms and documentation.
• Ensure compliance with UAE labor laws and regulatory standards (DHA, MOHRE, Municipality, Civil Defence, etc.).
• Manage audits, certifications, and general inspections related to labor accommodations, welfare, and occupational safety.
• Recruitments & Labor Contracts
  Handle end-to-end recruitment for both staff and large-scale labor hiring including job posting, screening, interviewing, offer negotiation, and onboarding.
• Coordinate with overseas agencies and local manpower suppliers to ensure timely mobilization of workers.
• Conduct employee inductions, orientations, and coordinate with site teams and accommodation managers for smooth onboarding.
• Prepare and manage labor contracts for all staff and workers in coordination with PRO team.
• Oversee visa processing, EID applications, renewals, medical testing, and document clearances.
• Ensure all employee records (soft and hard copies) are accurately maintained and readily available.
• Manage payroll processing for 1,000+ labourers and 150 staff, ensuring accuracy in salary, overtime, leave deductions, and site-based duty rosters.
• Maintain and update attendance systems, leave records, overtime trackers, and payroll data.
• Coordinate with Finance and Admin for WPS salary submissions and reconciliation.
• Handle medical insurance enrollment, renewals, and claims for employees and dependents.
• Track and process requests for air tickets, leave salaries, and other statutory benefits as per labor law.
• Monitor and manage uniform issuance, accommodation allocations, and employee grievances.
• Process resignations, terminations, and employee exits including clearance documentation, visa cancellation, and full & final settlements.
• Ensure exit interviews and document handovers are completed in compliance with company policy.

• Recruitment & Onboarding: Coordinating hiring processes, including job postings, candidate screenings, interviews, and onboarding for new employees.
• Employee Records Management: Maintaining accurate and up-to-date personnel files, ensuring compliance with labor laws and company policies.
• Payroll Administration: Prepare and process payroll data, including attendance, overtime, and leave records, ensuring timely and accurate salary disbursements.
• Compliance Management: Ensure compliance with governmental regulations, including MOHRE, DHA, and labor laws, and maintain employee licenses and certifications.
• Employee Relations: Address employee concerns, grievances, and queries, fostering positive work environment.
• Performance Monitoring: Assist in performance reviews, probationary evaluations, and implementing performance improvement plans.
• Leave & Attendance Management: Track employee leave, absences, and attendance to ensure accurate records and reporting.
• Exit Processes: Handle offboarding, including resignation documentation, Full & Final settlements, and end-of-service benefits.
• HR Policies & Procedures: Assist in developing and implementing HR policies aligned with organizational goals.
• Administrative Support: Provide general administrative support to HR department, including preparing reports, maintaining 100% accuracy in HR databases, and managing correspondence.

• As HR Assistant - role involves supporting recruitment, onboarding, and maintaining accurate employee records while ensuring compliance with labor laws. Key responsibilities include tracking attendance, leave, and overtime for payroll processing, coordinating employee training, addressing grievances, and managing exit processes such as Full & Final settlements.
• As MIS Coordinator , role focuses on managing Management Information System (MIS) by collecting, analyzing, and reporting data on employee performance, sales metrics, and operations. Responsibilities include preparing compliance and audit reports, ensuring 99.5% data accuracy through regular checks and updates, and identifying process improvements.

• Documentation of collection processes, communication with corporate offices, dispatch of emails, sending reports to ITC Ltd achieving 100% compliance with deadlines.
• Handling sales tax formalities, planning activities connected with environmental conservation, appointing volunteers, training them, leading team in various activities. Performed 10+ environmental conservation activities.