Vishal Chauhan
Sharjah
Summary
Analytical Aircraft Dispatcher and Load Controller ready to take ownership of flight safety and efficiency. Known for reliably delivering aircraft to destinations with no wasted fuel or cargo hold space. Comfortable going hands-on with ramp operations and cargo management to maintain exceptional levels of safety and competence. Expert in Turnaround and Load control of the flights by following all the safety and security measures.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Aircraft Dispatcher
Sharjah Aviation Services
08.2024 - Current
- Supervised 10+ aircraft turnarounds daily as the senior staff member, guaranteeing accurate information flow and adherence to strict safety protocols, resulting in zero incidents. This also improved turnaround efficiency.
- Conducted mandatory physical checks for flight arrivals and departures in line with company SOPs, ensuring full compliance with GCAA and other regulatory standards.
- Maintained seamless communication with terminal gate staff, above-wing and below-wing teams, airport control center, and network operations to uphold turnaround efficiency and operational best practices.
- Served as the primary liaison for flight and cabin crew, facilitating timely and efficient boarding and disembarkation processes.
- Recorded and reported all turnaround irregularities accurately, ensuring timely completion and distribution of all required reports.
- Advocated strict adherence to aviation safety and security protocols, identifying process gaps and recommending corrective actions to improve ramp safety performance.
- Supervised and coordinated end-to-end aircraft turnaround activities, proactively collaborating with ground handling teams and stakeholders to minimize operational disruptions.
- Acted as the central escalation point for turnaround-related issues, implementing rapid resolutions and communicating with relevant stakeholders to maintain on-time performance.
- Collaborated with operating flight and cabin crew to implement last-minute procedural changes at the aircraft side, ensuring compliance with turnaround protocols.
- Compiled and validated all turnaround documentation, ensuring data accuracy and prompt dissemination to relevant operational teams.
Load Controller
Qatar Aviation Services India Pvt Ltd
06.2021 - 08.2024
- Consistently applied Standard Operating Procedures and safety protocols to ensure 100% safety; used correct, valid, and updated aircraft data provided by customer airlines to maintain 100% accuracy.
- Coordinated with different stakeholders during different phases of flight.
- Planned aircraft loading to maintain ground stability within a maximum deviation of ±5% during the offloading/loading process; applied segregation requirements, compatibility checks, and loading regulations for special/DGR loads as per the IATA DGR Manual and customer airline specifications.
- Ensured optimal planning of baggage, cargo, and mail to maximize payload and space utilization, achieving at least 95% utilization while considering load priorities and loading/offloading sequences as per airline requirements.
- Prepared the LIRF using the appropriate coding scheme for dead loads, IMP codes for special loads, ULD numbers, and included supplementary information regarding QRT/standby cargo and special loads.
- Continuously monitored flight status, conducted checks at D-45 minutes, and promptly reported any changes in Zero Fuel Weight to Flight Dispatch/PIC.
- Produced safe, fuel-efficient, and timely load-sheets, contributing to ultimate flight safety, 99% on-time performance (OTP), and overall cost-efficiency.
- Qatar Certified on Job Trainer 06/2023-08/2024
- Provided guidance and support to new employees, helping them navigate the company's culture, processes, and expectations.
- Shared knowledge and expertise with new joiners, offering insights into their specific roles, departments, and the overall organization.
- Trained New Joiners on live flights by continuously monitoring their performance and giving feedback to manager.
- Assisted in identifying skills and knowledge gaps of new employees and collaborated with them to create personalized development plans.
Ramp Service Agent (Load Control & Turn Around Coordinator)
Air India SATS Airport Services Pvt Ltd
08.2018 - 05.2021
- Prepared load sheets, accounting for aircraft weight and balance limits, fuel requirements, and passenger/cargo distribution.
- Coordinated with ground handling staff, flight crew, and other relevant personnel to ensure accurate and timely loading of the aircraft.
- Ensured compliance with all safety regulations and company policies during the loading process.
- Conducted final checks and verifications to ensure the accuracy of load documentation.
- Collaborated with various departments (e.g., operations, ground handling, maintenance) to gather necessary information for load planning.
- Communicated effectively with ground handling staff, flight crew, and other stakeholders to coordinate loading activities and address any concerns or issues.
- Provided guidance and support to New Joiners, assisting them in resolving complex load-related problems.
- Monitored and evaluated load control processes to identify opportunities for improvement.
- Implemented corrective actions and developed strategies to optimize load control operation.
- Coordinated all phases of the turnaround process for Etihad and Emirates at Delhi Airport, ensuring timely completion and compliance with safety standards.
- Streamlined turnaround operations by developing and implementing efficient workflows, resulting in reduced downtime.
- Led cross-functional teams in executing turnaround projects, maintaining clear communication and alignment with objectives.
- Managed resource allocation for turnaround activities, optimizing manpower and materials to meet project deadlines.
- Developed detailed turnaround schedules and monitored progress, ensuring adherence to timelines and budget.
- Enhanced turnaround effectiveness by analyzing past performances and incorporating lessons learned into new strategies.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 3 daily flights.
- Participated in ongoing training programs to stay current on industry regulations and best practices.
- Coordinated ground crew activities to complete objectives on schedule.
Education
Bachelor's Degree - Information Technology
Sikkim Manipal University
Gangtok01.2015
Aircraft Maintenance Engineering -
School of Aeronautics
Rajasthan01.2012
Senior Secondary - AP Board
Narayana Junior College
Secundrabad01.2009
Higher Secondary -
Gen BC Joshi APS
Pithoragarh, Uttrakhand01.2007
Skills
- ALTEA Flight Management
- Customer Management
- Organizational Skills
- Resilience
- Flexibility
- Communication Skills
- Multicultural experience
- Ability to work Independently
- Teamwork
- Focus on Safety of Aircraft
- Leadership Skills
- Ability to work Under Pressure
- Aircraft weight and Balance
- Ramp handling
- Dangerous Goods
- Adult First AID
Certification
- Qatar Airways - Boeing 788,789,77W,77L,737, Airbus 319,320,321,340,350-900,350-1000,380
- Air Arabia weight and balance license A320/A321
- TRC and operation Coordination- Etihad, Emirates, Malaysian, PIA, Air India Express, Air Cairo, Egypt Air, Air Arabia.
- MH Freighter A330-200F (Cargo Freighter)
- Etihad Airways- CLC /Turn Coordinator (A320,321, B788,789,781,773)
- Emirates - CLC/Turn Around Coordinator(B777)
- Vistara Airline - A-320, A321, B737-800
- All Nippon Airways- B788,789
- PBB (Passenger Boarding Bridge-operating license)-issued by Air Arabia Academy
- UAE Driving License
Awards
- Excellence Award, 08/23, For saving Fuel Discrepancy and to avoid Load sheet discrepancy and safety Incident.
- Appreciation, 12/22, Received for handling Qatar Airways Flight during FIFA World Cup 2022.
- Excellence Award, 04/24, For saving weight discrepancy in Load sheet.
Timeline
Aircraft Dispatcher
Sharjah Aviation Services
08.2024 - Current
Load Controller
Qatar Aviation Services India Pvt Ltd
06.2021 - 08.2024
Ramp Service Agent (Load Control & Turn Around Coordinator)
Air India SATS Airport Services Pvt Ltd
08.2018 - 05.2021
Bachelor's Degree - Information Technology
Sikkim Manipal University
Aircraft Maintenance Engineering -
School of Aeronautics
Senior Secondary - AP Board
Narayana Junior College
Higher Secondary -
Gen BC Joshi APS
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