Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashitha Damodar

ERP Consultant
United Arab Emirates,Dubai

Summary

I am a highly motivated ERP Consultant with industrial experience in project management, business analysis and gives ongoing support to the ERP users. I am also specialized in Business Information and Analytics. Currently pursuing my masters in Business Analytics and Consultancy from Heriot Watt University, Dubai.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
2
2
Languages

Work History

ERP Implementation Executive

Creative Zone
Dubai
07.2020 - Current

Projects: Creative Zone,Sharjah Media City (Shams) Free Zone,Sharjah Publishing City (SPC) Free Zone,Meydan Free Zone,Business Incorporation Zone

  • Determines scope of the ERP project. Set deadlines, assign responsibilities, and monitor progress for the ERP system
  • Evaluate and recommend changes to current and future ERP system requirement to meet organizational needs.
  • Work with the ERP company to ensure detailed project timelines are accounted for in the company roadmap
  • Lead Implementation of new organizational process aligned with ERP deployment
  • Streamlining the issues related to ERP system
  • Engage is team lead testing and training employee on the system

Software Consultant

Infibeam Avenues
Dubai
08.2019 - 08.2020

Project : Fujairah, Business Incorporation Zone, DED

  • Implementation of in-house ERP (creating process and services) for the government entity
  • Working closely with the developers and the operations to full-fill the requirements
  • Testing and documenting issues
  • Creating user manual for the portal
  • Conduct enduser ERP training.

Operational Excellence & IT Intern

Dubai Development Authority
Dubai
02.2019 - 05.2019

Understanding of Software Development Life Cycle :-

  • Creating process flow
  • Creating Businesses Requirement Document
  • Creating visual force page , objects and fields for a particular page in Salesforce
  • Testing the application with the help of BRD and writing test case scenarios

Streamlining of IT support desk :-

  • Creating dashboards in JIRA
  • Creating Trend and Pareto analysis- entire DDA and department wise
  • Optimization of Support tickets in JIRA
  • Analysis of JIRA support tickets
  • Find the top 5 issues for each department and root cause analysis done
  • Design of Known Error Database (KEDB)

Creating dashboards in tableau

  • Generating reports for the Management

IT Intern

Dubai Development Authority
Dubai
07.2017 - 09.2017

Website Evaluation:

  • Evaluating the current website
  • Making comparative reports
  • Making website more user friendly
  • Making of Evaluation Report
  • Creating website analysis report using Google Analytics

Education

Master of Science - Business Analytics And Consultancy

Heriot Watt University
Dubai
09.2021 - Current

Bachelor of Technology - Computer Science

Manipal University
Dubai
09.2015 - 10.2019

ISC - Science

JSS International School
Dubai
06.2014 - 06.2015

Skills

Enterprise software implementation

Tableau

Salesforce basics

SQL plus / SQL Server

C / C / Java

Fast Learner

Adaptable

Reliable

Self-Confident

Certification

CCNA Routing and Switching: Introduction to Networks, Introduction to Packet Tracer course[Cisco Networking Academy]

Timeline

Master of Science - Business Analytics And Consultancy

Heriot Watt University
09.2021 - Current

ERP Implementation Executive

Creative Zone
07.2020 - Current

Software Consultant

Infibeam Avenues
08.2019 - 08.2020

Operational Excellence & IT Intern

Dubai Development Authority
02.2019 - 05.2019

IT Intern

Dubai Development Authority
07.2017 - 09.2017

Bachelor of Technology - Computer Science

Manipal University
09.2015 - 10.2019

ISC - Science

JSS International School
06.2014 - 06.2015
Ashitha DamodarERP Consultant