MS - Word
FRASER FERNANDES
Store Clerk
Abu Dhabi,AUH
Summary
Team-oriented warehouse professional accustomed to streamlining supply chain management and receiving processes to increase overall efficiency. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
8
8
years of professional experience
13
13
years of post-secondary education
3
3
Languages
Work History
Store Clerk
SPEEDY INTERNATIONAL ASSET SERVICES LLC
Abu Dhabi, Abu Dhabi
10.2018 - Current
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Assisted customer by locating items, processing payments and carrying out heavy purchases.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Stayed current on stock management needs by diligently inspecting deliveries, replenishing shelves and updating storage to meet current demands.
FM Coordinator
SUSHI CENTRAL RESTAURANT
Abu Dhabi, Abu Dhabi
07.2016 - 10.2018
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Served customers and followed outlined steps of service.
- Developed team communications and information for meetings.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Received and processed stock into inventory management system.
- Monitored company inventory to keep stock levels and databases updated.
- Participated in team-building activities to enhance working relationships.
- Worked flexible hours; night, weekend, and holiday shifts.
F&B Supervisor
RESORT RIO
Calangute, Goa
06.2014 - 05.2016
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Entered customer data into room system and updated information when patrons changed rooms.
- Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
Education
Associate of Arts - Bachelor of Arts
St. Xavier’s College of Arts, Science & Commerce
Goa 06.2011 - 04.2014
High School Diploma -
St. Xavier’s Higher Secondary School
Goa 06.2010 - 03.2011
High School Diploma -
St. Joseph’s High School
Goa 06.1999 - 03.2009
Skills
Identification checks
Inventory management
Purchase assistance
Store merchandise stocking
Product and service sales
Order taking
Customer assistance
Product restocking
Payment collection
Software
MS - Excel
MS - PowerPoint
MS - Outlook
Interests
Football
Fishing
Gaming
Timeline
Store Clerk
SPEEDY INTERNATIONAL ASSET SERVICES LLC
10.2018 - Current
FM Coordinator
SUSHI CENTRAL RESTAURANT
07.2016 - 10.2018
F&B Supervisor
RESORT RIO
06.2014 - 05.2016
Associate of Arts - Bachelor of Arts
St. Xavier’s College of Arts, Science & Commerce
06.2011 - 04.2014
High School Diploma -
St. Xavier’s Higher Secondary School
06.2010 - 03.2011
High School Diploma -
St. Joseph’s High School
06.1999 - 03.2009