Motivated Waiter with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
10
10
years of professional experience
Work History
Catering Assistant
CAPITAL CATERING
11.2022 - Current
Cleaned and organized kitchen stations to promote team efficiency.
Provided friendly, courteous service to create memorable moments for guests.
Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
Receptionist
ELEMENTIS ENTEBBE GUEST HOUSE
01.2019 - 11.2022
Answered phone promptly and directed incoming calls to correct offices.
Confirmed appointments, communicated with clients, and updated client records.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Kept reception area clean and neat to give visitors positive first impression.
General Assistant
EXCLUSIVE CAMPS AND LODGES UGANDA
06.2016 - 12.2019
Ordered and secured office supplies to reduce expenditure and disruptions in workflow.
Managed department and meeting room schedules and coordinated attendance to upcoming events.
Fostered a positive work environment through proactive problem-solving approaches.
Supported customer service efforts when needed addressing concerns or requests professionally.
Arranged accommodations and entertainment for company visitors resulting in guest comfort and convenience.
Assisted in meeting project deadlines by effectively managing multiple tasks and prioritizing workload.
Restaurant Waiter
HAVEN LODGE BWINDI UGANDA
01.2015 - 06.2016
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Bussed and reset tables to keep dining room and work areas clean.
Explained menu items and suggested appropriate options for food allergy concerns.
Cultivated warm relationships with regular customers.
Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
Education
COMPU
KIRIMA COMMUNITY HIGH SCHOOL
KANUNGU UGANDA
12.2016
Hotel Management Institutional Caterig
YMCA
Kampala, Uganda
09.2016
Skills
Food Safety
Meal delivery
Safe Food Handling
Food storage protocol
Reliability and punctuality
Languages
luganda
Native language
English
Advanced
C1
Timeline
Catering Assistant
CAPITAL CATERING
11.2022 - Current
Receptionist
ELEMENTIS ENTEBBE GUEST HOUSE
01.2019 - 11.2022
General Assistant
EXCLUSIVE CAMPS AND LODGES UGANDA
06.2016 - 12.2019
Restaurant Waiter
HAVEN LODGE BWINDI UGANDA
01.2015 - 06.2016
COMPU
KIRIMA COMMUNITY HIGH SCHOOL
Hotel Management Institutional Caterig
YMCA
Similar Profiles
PRADEEP SASIPRADEEP SASI
F&B Duty Admin at Capital Catering ServicesF&B Duty Admin at Capital Catering Services