KIRAN SHETTY
Business Development Manager
Dubai
Summary
A highly skilled Business Development Professional with an ability to solidify mutually successful partnerships, staying at the forefront of any industry through innovative idea sharing. Building my career with an experience of 12 years with a good track record of communicating effectively & demonstrated ability to increase customer satisfaction & develop strong business relationships derived from my valuable sales experience therefore achieving the company objective & professional growth.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Business Development Manager
UCWF FACILITIES MANAGEMENT
09.2023 - Current
- Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Sales Manager
Farnek Services LLC
01.2023 - 09.2023
- Setting Goals and developing plans for business and revenue growth
- Registering new clients in various sectors i.e
- (Real-estate, Developers, Sports, commercial properties, Logistics companies, Retail sectors & Hospitality)
- Research, planning and implementing new target market initiatives
- Setting individual goals and KPI for the team and monitoring their performance progress and also working closely with the team members to achieve their targets
- Training sales team regarding market research & also in terms of handling prospective clients
- Attending conference and industry events
- Negotiating with clients for winning projects
- Develop and execute strategy to ensure growth & achievement of the company
- Maintaining fruitful relationships with existing & new clients
- Tracking sales goal and sharing monthly report
- Ensuring upkeep of the brand value and managing as well developing new key client relationships
Business Development Manager
MarbleLife Gulf LLC & VR5 General Trading LLC.
08.2021 - 12.2022
- Setting goals and developing plans for business and revenue growth
- Researching, planning, and implementing new target market initiatives
- Researching prospective accounts in target markets
- Pursuing leads and moving them through the sales cycle
- Developing quotes and proposals for prospective clients
- Setting goals for the business development team and developing strategies to meet those goals
- Attending conferences and industry events
- Training business development staff
- Setting agenda's for weekly business reviews & monthly sales meeting
- Negotiating with clients for winning the projects
- Develop & execute strategy to ensure growth & achievement of the company
- Maintaining fruitful relationships with existing & new clients
- Tracking sales goal and sharing monthly report
Head of Sales & Business Development
Twister Technical & Cleaning Services LLC.
04.2018 - 08.2021
- Research and analyzing sales options
- Working with Potential & Existing clients to develop a robust pipeline
- Managing & scaling the sales function for the purpose of driving sales
- Setting agenda's for weekly business reviews & monthly sales meeting
- Negotiating with clients for winning the projects
- Develop & execute strategy to ensure growth & achievement of the company
- Maintaining fruitful relationships with existing & new clients
- Tracking sales goal and sharing monthly reports to shareholders.
Business Development Manager
Star Services LLC & Star Facility Management Services
03.2014 - 03.2018
- Research and analyzing sales options
- Researching the needs of other companies and learning who makes decisions about purchasing
- Contacting potential clients to establish rapport and set up meetings
- Developing quotes and proposals
- Negotiating and renegotiating by phone, email, and in person
- Tracking sales goal and sharing monthly reports to shareholders
- Maintaining fruitful relationships with existing & new clients
- Preparing PowerPoint presentations and sales displays.
Senior Customer Relation Executive & Client Relation Manager
NMC Health Care LLC
02.2010 - 02.2014
- Greets patients or their families and finds out the nature of their enquiry
- Provides information to assist patients or refer them to appropriate contact, either in the organization or elsewhere
- Responsible for opening a medical record for new patients and retrieving records of revisiting patients
- Provides information about medical insurance coverage and check the same diligently before sending the patient to the doctor
- Providing patients complete care when they come to the hospital
- Working for invoicing department as well in regard to finalizing the bill & share it to insurance company
- Arrange Training Material for staff to improve the Customer services experience
- Build relationships with key employees among customers
- Act as point of contact for complaints and escalate issues as appropriate.
Senior Advisor-Customer relations
Tech Mahindra Business Services
02.2010 - 02.2014
- Providing a Competitive edge to the clients by delivering high Quality Customer Experience at a Cost Advantage
- Providing post-sales customer service to a leading Telecom (mobile) service provider to clients in the U.K
- Provided training session for my team in regards to process knowledge & also was doing mentoring for new batches.
Education
Secondary School Certificate -
St Joseph High School
01.2002 - 04.2003
Higher Secondary Certificate - undefined
PD LIONS DALMIA COLLEGE
01.2004 - 04.2005
Bachelor of Commerce - undefined
Baroda University
01.2007 - 04.2008
Skills
- Time Management
- Effective Communication
- Organizational Skills
- Data Analysis
Personal Information
Date of Birth: 06/25/87
Driving License : 2396751
Languages Spoken : English, Hindi , Marathi, Tulu , Kannada, & konkani
Timeline
Business Development Manager
UCWF FACILITIES MANAGEMENT
09.2023 - Current
Sales Manager
Farnek Services LLC
01.2023 - 09.2023
Business Development Manager
MarbleLife Gulf LLC & VR5 General Trading LLC.
08.2021 - 12.2022
Head of Sales & Business Development
Twister Technical & Cleaning Services LLC.
04.2018 - 08.2021
Business Development Manager
Star Services LLC & Star Facility Management Services
03.2014 - 03.2018
Senior Advisor-Customer relations
Tech Mahindra Business Services
02.2010 - 02.2014
Senior Customer Relation Executive & Client Relation Manager
NMC Health Care LLC
02.2010 - 02.2014
Bachelor of Commerce - undefined
Baroda University
01.2007 - 04.2008
Higher Secondary Certificate - undefined
PD LIONS DALMIA COLLEGE
01.2004 - 04.2005
Secondary School Certificate -
St Joseph High School
01.2002 - 04.2003
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