Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mohamed Al Shamsi

Mohamed Al Shamsi

Summary

Cargo Officer at Emirates Airlines, adept in dangerous goods handling and effective communication. Excelled in optimizing cargo operations and enhancing customer satisfaction, leveraging strategic planning and teamwork. Demonstrated continuous improvement, increasing workflow efficiency through advanced technology. Acquired hands-on experience in cost analysis and route optimization during training in Freighters department.


Dedicated and reliable with strong organizational and multitasking skills. Well-versed in logistics principles and proficient in inventory management and data entry. Capable of ensuring efficient cargo operations and optimizing workflow to achieve timely and accurate results.

Overview

3
3
years of professional experience

Work History

Cargo Officer

Emirates Airlines
08.2023 - Current

Currently enrolled in the Cargo Manager Outstation Program, receiving comprehensive training in both the commercial and operational aspects of cargo management.

  • Gained in-depth knowledge of cargo sales strategies, market analysis, and customer relationship management through the commercial training phase.
  • Acquired expertise in cargo operations, including shipment handling, safety protocols, and compliance with international regulations.
  • Demonstrated strong problem-solving skills by addressing logistical challenges and optimizing operational workflows.
  • Improved customer satisfaction by addressing concerns promptly and providing timely updates on shipment status.
  • Increased efficiency in the workflow process by utilizing advanced technology tools designed specifically for cargo management purposes.

Intern

Dnata Travel Management
06.2022 - 08.2022
  • Maintained records and files for easy access and reference, facilitating information sharing.
  • Collaborated with departments to streamline processes and improve workflow.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Education

BBA - Business And Aviation Management

Emirates Aviation University
Dubai
05-2023

High School Diploma -

School of Modern Skills
Dubai
06-2019

Skills

  • Dangerous goods handling
  • Effective communication
  • Risk assessment
  • Strategic planning
  • Continuous improvement
  • Warehousing operations
  • Cost analysis
  • Route optimization
  • Teamwork and collaboration

Languages

Arabic
English

Timeline

Cargo Officer

Emirates Airlines
08.2023 - Current

Intern

Dnata Travel Management
06.2022 - 08.2022

BBA - Business And Aviation Management

Emirates Aviation University

High School Diploma -

School of Modern Skills
Mohamed Al Shamsi