Pulak Das
Operations Manager
Dubai
Summary
Seasoned Operations Manager with solid record of success in streamlining operations to decrease costs and promote organizational efficiency.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Operations Manager
Tychon Shipping LLC
Dubai
11.2022 - Current
- Established Three segments in Tychon Shipping. ( Tank Cleaning, Ship Repairs and Commercial Ops & Agency. )
- As Operations Manager with extensive experience leading commercial operations, I have a proven track record in delivering end-to-end shipping solutions and optimizing supply chain efficiency.
- Leading and monitoring Commercial Operations, STS operations closely.
- Adept at identifying and mitigating operational risks, ensuring the safe and secure transportation of oil cargo.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Partnered with vendors and suppliers to effectively manage and budget.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Operations Manager
SPRINTER SHIP SERVICES
Fujairah
04.2021 - 11.2022
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Pre-Arrival Planning: Perform pre-arrival planning for vessel calling any port.
- Close co-ordination with vessel technical operators/ managers to streamline with their requisition and connected to vessel.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
Operations Coordinator
PRIME TANKERS LLC / PETRO ADDICHEM FZE
DUBAI
09.2020 - 03.2021
- Handling fleet of 24 Vessels.
- Monitor and maintain fleet marine operations
- Assist in operational readiness of 3rd party chartered vessel (mobilization and demobilization)
- Liaising with Chartering team for vessel planning, pre fixture, and bunker purchase.
- Agency appointment.
- Pre- planning on requisition from the vessel and liaising with the procurement team in-order to connect the same upon the port of call.
Operations Manager
SNS Shipping Services India Pvt. Ltd.
Navi Mumbai
05.2018 - 07.2020
- Implemented policies and standard operating procedures for continuous improvement.
- Develop overall local operational strategy and direction for the freight forwarding teams.
- Oversee a development of new freight business, maintain and develop relationships with new and existing clients in a local market.
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
Sr. Executive
SNS Shipping Services India Pvt Ltd
Navi Mumbai
05.2017 - 05.2018
- Handled Import Documentation and over viewing the entire customs clearance process.
- Co-ordination with Delivery Agents / Transporter for Delivery of shipments & planning for delivery.
- Co-ordination with custom clearance dept. for getting status and to avail required documents.
- Responding to customer queries via telephone and email.
Navigation Officer
Exmar Ship Management
Mumbai
08.2016 - 02.2017
- Worked on board ship LPG carrier & Oil Tanker.
- Part of LPG & Oil Cargo Operations for loading and discharging.
- Part of bridge team for Navigational Watch.
- Maintenance of LSA & FFA equipment.
- GMDSS operator.
Education
MBA - Maritime
NIBM Global
INDIA 10.2019 - 10.2021
Bachelor of Arts - History
Shobhit University
Meerut 07.2011 - 2014.03
HIgher Nautical Certificate - Nautical Science
South Tyneside College
Newcastle Upon Tyne 09.2014 - 2015.12
Skills
Risk analysis and management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Manager
Tychon Shipping LLC
11.2022 - Current
Operations Manager
SPRINTER SHIP SERVICES
04.2021 - 11.2022
Operations Coordinator
PRIME TANKERS LLC / PETRO ADDICHEM FZE
09.2020 - 03.2021
MBA - Maritime
NIBM Global
10.2019 - 10.2021
Operations Manager
SNS Shipping Services India Pvt. Ltd.
05.2018 - 07.2020
Sr. Executive
SNS Shipping Services India Pvt Ltd
05.2017 - 05.2018
Navigation Officer
Exmar Ship Management
08.2016 - 02.2017
HIgher Nautical Certificate - Nautical Science
South Tyneside College
09.2014 - 2015.12
Bachelor of Arts - History
Shobhit University
07.2011 - 2014.03
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