Vandana Yadav
Real Estate Professional
Dubai,DU
Summary
Experienced in Sales & Operation manager bringing 11 years of quality performance in sales & customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Sales Administration Manager
Footprint Real Estate
Dubai, DU
03.2021 - 12.2021
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
- Implemented systems and procedures to increase sales.
- Successfully implemented CRM software (Hubspot) for the company.
- Distribute daily marketing leads to Sales team of 80 employees and check on updates.
- Train new employees for the software and other Sales policies.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Hired, supervised and coached employees on sales strategies to optimize performance.
- Prepared sales presentations for clients showing success and credibility of products.
Sales Manager
Sobha Realty
Dubai, DU
11.2020 - 02.2021
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Improved sales processes to streamline channel partners and customer acquisition and onboarding strategies.
- Motivate channel partners to conduct open house to acquire more clients and business.
Sales Manager
MSK Real Estate
Dubai, DU
09.2019 - 10.2020
- Maintained long-term relationships with high net-worth clients.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Compiled client profiles and entered information into operating system.
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Manager - Sales & Operations
Danube Properties
Mumbai/Delhi, Maharashtra/Delhi
01.2018 - 08.2019
- Increased monthly gross sales and exceeded goals for sales, revenue and profit margins.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Identified opportunities for growth within territory and collaborated with sales teams to reach sales goal.
- Organized promotional events and interacted with community to increase sales volume.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Managed team of employees, overseeing hiring, training, and professional growth of employees.
- Awarded as The Star Performer for the year 2018 with maximum sales across India.
- Transferred to Delhi branch for starting the new operations.
Asst. Manager - Sales
Danube Properties
Mumbai, Maharashtra
05.2016 - 12.2017
- Acquire new channel partner, motivate/train them about Dubai real estate market.
- Developed and maintained courteous and effective working relationships.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Delivered services to customer locations within specific timeframes.
- Collaborated with team members to achieve target results.
- Coordinate for roadshows starting from venue finalizing to closing the deals.
Sales & Operation Manager
Mishal Construction Pvt.Ltd.
Mumbai, Maharashtra
03.2013 - 04.2016
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained records related to sales, returns and inventory availability.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding their property purchase.
- Handling channel partners and their issues related to commissions and availability in projects.
- Maintained customer satisfaction with quick and professional handling of their purchase.
Sales Consultant
Mahindra & Mahindra Automobile
Mumbai, Maharashtra
09.2010 - 03.2013
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Created detailed sales presentations to communicate product features and market data.
- Responded to telephone and in-person requests for information.
- Stayed knowledgeable on latest product innovations and technological advancements through continuous training.
- Improved sales by managing sales lifecycle from lead generation through marketing and walk-ins and closings.
Education
Bachelor of Science - Computer Science
Jiwaji University
Gwalior (Madhya Pradesh) 07.2005 - 06.2008
Skills
Sales presentations
undefinedCertification
Certified Wedding & event management course from Global Wedding Academy by Wizcraft MIME
Timeline
Sales Administration Manager
Footprint Real Estate
03.2021 - 12.2021
Sales Manager
Sobha Realty
11.2020 - 02.2021
Sales Manager
MSK Real Estate
09.2019 - 10.2020
Manager - Sales & Operations
Danube Properties
01.2018 - 08.2019
Asst. Manager - Sales
Danube Properties
05.2016 - 12.2017
Sales & Operation Manager
Mishal Construction Pvt.Ltd.
03.2013 - 04.2016
Sales Consultant
Mahindra & Mahindra Automobile
09.2010 - 03.2013
Bachelor of Science - Computer Science
Jiwaji University
07.2005 - 06.2008
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