Summary
Overview
Work History
Education
Skills
Languages
Certification
Languages
Timeline
Generic
Zubair Ahmed

Zubair Ahmed

Sharjah

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Administration Manager

Al Hadeer Marble
01.2019 - Current

Kept office humming: Coordinated day-to-day administrative tasks, managed supplies, and ensured a seamless working environment.
Smooth communication: Served as go-to person for staff and management communication, fostering a collaborative work environment.
Vendor relationships: Navigated and maintained relationships with vendors and service providers, negotiating favorable terms.
Event maestro: Organized office events, meetings, and conferences, making

sure everything ran like clockwork.
Achievements:
Streamlined operations: Implemented efficient filing and archiving systems, improving accessibility to records.
Cost savings: Successfully negotiated contracts with vendors, resulting in a cost reduction of [percentage].
Recognition: Received [specific award or recognition] for outstanding contributions to office management.
Skills Developed:
Organization: Mastered the art of multitasking and maintaining a well-organized workspace.
Communication: Honed effective communication skills in liaising with both staff and external partners.
Key Contributions:
Enhanced Efficiency: Introduced new systems that increased overall office efficiency.
Team Collaboration: Played a key role in fostering a collaborative and positive office culture.

Factory Management: All factory production monitoring.

Logistic: Company vehicle management including monitoring purchase and maintenance.

Purchase: Purchases of machines,tools, and martial for projects, and labor camps.

Public Relations Officer:legal matters including visa, labor cards, trade license, chamber of commerce.

Administrative Officer

Al Hadeer Plaster & Tiles
11.2017 - 01.2019

Office Wizardry: Handled day-to-day administrative tasks with finesse, keeping things running smoothly.

Communication Maestro: Served as the bridge between staff and management, ensuring seamless information flow.

Vendor Whisperer: Managed vendor relationships like a pro, securing favorable deals and maintaining a happy network.

Event Architect: Orchestrated successful office events and meetings, leaving no detail overlooked.

Store Manager, Customer Care Service

Click Wisbech
01.2012 - 01.2015

Sales Leadership: Led the sales team to achieve and exceed monthly targets, driving revenue growth.

Customer Experience: Ensured exceptional customer service, creating a welcoming and knowledgeable shopping environment.

Inventory Management: Oversaw inventory levels, minimizing stockouts, and optimizing product assortment.

Team Development: Trained and motivated staff, fostering a high-performance and customer-focused culture.

Security Supervisor

Fortel Security Services.
01.2010 - 01.2012

Premises Security: Conduct thorough patrols to ensure the security of assigned premises.

Access Control: Monitor and control access points, verifying theidentity of individuals entering the premises.

Incident Response: Respond promptly to alarms, emergencies, or incidents, and take appropriate action.

Report Generation: Maintain detailed logs and incident reports for each shift, ensuring accurate documentation.

Customer Service: Provide excellent customer service, assisting visitors and addressing inquiries professionally.

Front Desk Officer

Paramount Security Services
01.2007 - 01.2010

Welcoming Visitors: Greet and welcome visitors with a professional and friendly demeanor.

Phone Management: Answer and direct phone calls, taking messages when necessary.

Administrative Support: Provide general administrative support, including photocopying, faxing, and filing.

Appointment Scheduling: Manage appointment schedules and assist in coordinating meetings.

Information Dissemination: Distribute information to staff and visitors as needed.

Visitor Registration: Register visitors, issue badges, and ensure compliance with security protocols.

Communication Liaison: Serves as a communication bridge between different departments.

Customer Service Representative

Paramount Security Services
09.2004 - 01.2007

Customer Interaction: Interact with customers via phone, email, and chat to provide information and assistance.

Issue Resolution: Effectively address customer inquiries, resolve problems, and escalate issues when necessary.

Order Processing: Process customer orders, track shipments, and ensure accurate and timely delivery.

Product Knowledge: Develop and maintain a deep understanding of thecompany's products and services.

Documentation: Accurately document customer interactions, feedback, and issue resolutions in system.

Feedback Collection: Gather customer feedback to identify areas for improvement and report trends.

Compliance: Adhere to company policies and procedures while ensuring a positive customer experience.

Education

High School Diploma -

Telecom Boys School
Haripur
03.2000

Skills

  • Contract Administration, Compliance Monitoring, Office Management, Employee Supervision, Administrative Support, Inventory Control, Customer Service, Team Supervision,Operations Management,Policy Development,Staff Management,Workforce Management,Data Entry,Expense Reporting,Staff Hiring, Scheduling, Relationship Building, Facility Management, Workflow Optimization, Budget Administration, Business Administration, Office Administration, Conflict Management, Organizational Skills, Human Resources, Mail Handling, Vendor Relations, Project Coordination, Software Proficiency, Team Leadership, Effective Communication, Problem-Solving, Performance Evaluation, Staff Supervision, Time Management, Data Analysis, Emergency Response, Cost Control, Budget Management, Business Development

Languages

  • Fluent English, Hindi, Urdu
  • Certification

    Managing Project Risks and Changes University of California

    Human Resources Analytic University of California

    Languages

    English
    Bilingual or Proficient (C2)
    Arabic
    Upper intermediate (B2)
    Hindi
    Bilingual or Proficient (C2)
    Urdu
    Bilingual or Proficient (C2)

    Timeline

    Administration Manager

    Al Hadeer Marble
    01.2019 - Current

    Administrative Officer

    Al Hadeer Plaster & Tiles
    11.2017 - 01.2019

    Store Manager, Customer Care Service

    Click Wisbech
    01.2012 - 01.2015

    Security Supervisor

    Fortel Security Services.
    01.2010 - 01.2012

    Front Desk Officer

    Paramount Security Services
    01.2007 - 01.2010

    Customer Service Representative

    Paramount Security Services
    09.2004 - 01.2007

    High School Diploma -

    Telecom Boys School
    Zubair Ahmed