Abdelouahed El Bied

• Manage key strategic NOC accounts.
• Consistently exceed revenue targets by maintaining a robust pipeline of opportunities and effectively closing deals (on target to achieve 800k ARR in 2024)
• Engage customers and develop C-level relationships.
• Negotiate favorable renewal contract terms that balanced client objectives with company profitability goals while strengthening long-term partnerships.
• Leverage data-driven insights to optimize account strategies, resulting in increased revenue generation from existing clients.

• Managed a portfolio of key strategic accounts in Saudi Arabia and UAE.
• Engaged customers and developed C-level relationships.
• Contributed to signature and implementation of key multi-year deals with major national oil companies.
• Created a customer value plan that aligned with the account team.
• Implemented innovative program plans in coordination with key stakeholders to address their expected outcomes.
• Developed account user mapping by department and workflow.

• Area: business development in MENA

Main Responsibilities:

• Built sustainable relationships with users in large and medium sized corporate accounts
• Formulated growth strategies focused on sales growth and customer retention leading to 14% net growth of regional portfolio
• Focused on business development in untapped markets such as Libya
• Developed account user mapping by department and workflow
• Provided specialized trainings based on understanding users’ workflow

• Area: client retention & satisfaction

Main responsibilities:

• Focused on client retention covering strategic commodities and energy clients in Middle East and North Africa including largest NOCs.
• Worked with market and product development teams to enhance offering based on users' feedback.
• Set up value-added meetings with users and key stakeholders
• Liaised regularly with sales and account management teams to discuss account growth and risk opportunities
• Conducted commodities market workshops

• Area: oil physical trading (crude and feedstock imports, clean products exports)

Main responsibilities:

• Handled book of trade with trading houses such as Glencore, BP, Trafigura, BB Energy, Totsa, SOMO, and Aramco
• Implemented strategies and negotiations (procedure, pricing)
• Built client relationships to help identify and source suitable products
• Analyzed economics to assess viability of trades and projects
• Managed financial partnerships (pre-finance agreement with third party traders)
• Assisted daily operations in optimizing solutions for finance, logistics and transportation
• Assisted operations team with demurrage claims
• Revised contracts, in coordination with trade finance