Resourceful, hands-on, results-oriented manager with over 20 years of broad industry experience in domestic and international distribution, warehousing, transportation and packaging. High-energy, enthusiastic, and dependable team player and team builder who excels in demanding environments. Outstanding problem-solving skills with the ability to "think outside the box". Develop innovative solutions to operating challenges with an emphasis on creating/maintaining a safe work environment. Confident in making tough on-the- spot decisions.
Overview
14
14
years of professional experience
Work History
Shipping Superintendent
Smithfield Foods, Inc.
North Las Vegas
02.2019 - Current
Responsible for the daily operation of distribution center. Drive efforts to consistently improve productivity, reduce costs and achieve key performance indicators and objectives while providing outstanding customer service.
Cross train employees for increased flexibility in scheduling, strengthening employee skills and understanding of the organization.
Execute the training and development of employees in order for advancement into leadership positions and reduction in turnover.
Instrumental in developing and implementing a significant leadership schedule change resulting in reduced overtime, improved morale and quality of life.
Review, update and communicate all standard operating procedures. Establish additional steps to reduce claims, lost revenue and improve customer service.
Consistently support and model behaviors that demonstrate company values and vision.
Conscientious in following through on commitments, communication and deadlines.
Maintain a high standard of sanitary conditions in order to meet/exceed rigorous SQF standards and maintain a commitment to food safety.
Improved pounds per labor hour by establishing standards for individual processes and holding employees accountable for productivity.
Surpassed safety goal and achieved significant reduction in TRIR by enforcing safety procedures, identifying and addressing safety issues and implementing a safety culture.
Warehouse Operations Manager
Kuehne & Nagel Logistics, Inc.
Chicago
11.2013 - 11.2018
Managed shipping, receiving, inventory and transportation operation of 24/7 , 80K sq ft warehouse . 386 SKUs.
Ensured accurate and timely delivery of $12 million of perishable product per day.
Directed activities for 106 team membersincluding 5 direct reports. Interviewed, hired, trained & developed individual development plans.
Developed and seamlessly launched new in-house 24/7 PBX transportation department. Recruited, trained and supervised new employees. Handled DOT compliance, product protection, fueling and maintenance.
Consistently exceeded KPIs including 98.7% on-time deliveries .
Received "Superior"BRC food safety rating5 years in a row.
Monitored staffing levels to maximize operational efficiency while maintaining budgetary goals and company objectives.
Conducted meetings to drive a Target Zero safety culture. Investigated accidents to determine root cause. Implemented corrective actions to prevent recurrence.
Achieved successful move into new warehouse with no downtime and minimal service disruptions.
Implemented new processes to ensure country of origin regulations were met.
Monitored all departmental paperwork associated with payroll, hiring, relocation, performance evaluations as well as ensuring compliance with all USDA regulations.
Skillfully resolved conflicts between team members, union, departments and customers. Maintained strong customer relationships by working proactively to meet needs.
Material Handling Supervisor
Shepard Exposition Services
Baltimore
11.2010 - 11.2013
Effectively managed team of 20 employees by encouraging pride in performance and working toward shared goals. Cross trained employees to maximize efficiency and minimize downtime.
Ensured accurate product storage, rotation of inventory, and coding.
Held meetings to provide information, discuss changes, safety topics and address employee concerns.
Supported team members by allowing time to listen to individual ideas and suggestions.
Collaborated with internal customers to avoid or reduce missed deadlines.
Followed loading procedures and customer specifications to avoid damaged products.