Summary
Work History
Education
Skills
Languages
Timeline
Waitress
SUMITRA  NEPALI

SUMITRA NEPALI

Dubai

Summary

Dynamic and detail-oriented waitress with a proven track record at Sagarmatha Restaurant, excelling in customer service and team collaboration. Demonstrated ability to enhance customer satisfaction and maintain a clean dining environment, showcasing strong multitasking skills. Successfully managed high-pressure situations, contributing to efficient service and positive guest experiences.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.

Work History

Waitress

Sagarmatha Restaurant
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.

Education

SLC - Education

Janudaya Higher Secondary School
Itahari
04.2012

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Order taking
  • Attention to detail

Languages

English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Nepali
Upper intermediate (B2)

Timeline

Waitress

Sagarmatha Restaurant

SLC - Education

Janudaya Higher Secondary School
SUMITRA NEPALI