Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Mohamed Mustafa Eltayar

Retail Store Manager
Abu Dhabi,Abu Dhabi City

Summary

Motivated Retail Store Manager with experience smoothly running stores and coaching employees. Forward-thinking with hard-working and dedicated mindset. Dynamic bringing 7 years of sales staff direction and store oversight. Strengths in sales, service and team leadership in retail environments. Consistent record of increasing sales.

Overview

8
8
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
2
2
Languages

Work History

Retail Store Manager

BORDERS
Abu Dhabi
10.2020 - Current
  • Trained team members in successful strategies to meet operational and sales targets.
  • Managed store organization, maintenance and purchasing functions.
  • Examined merchandise to verify correct pricing and attractive displays.
  • Performed nightly store and team performance audits.
  • Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Created employee schedules to align coverage with forecasted demands.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Submitted orders for new inventory.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Tracked and analyzed sales and customer trends in order to maximize sales
  • Grew sales by 5% through implementing an endless aisle.
  • Prepared daily work schedules for and assigned tasks to 15+ employees, scheduled deliveries, and enforced company policy.
  • Implemented system of mystery shoppers whose feedback lead to a 20% increase in satisfaction among both customers and employees.

Retail Assistant Manager

BORDERS
Abu Dhabi
12.2018 - 10.2020
  • Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
  • Organized meetings for up to 18 staff members to discuss upcoming promotions, key strategies and tasks
  • Successfully drove new product lines to increase annual profits by 5%

Retail Store Supervisor

BORDERS
Dubai
01.2017 - 12.2018
  • Oversaw employees and store functions on daily basis.
  • Guiding staff to get more performance in store.

Retail Sales Associate

BORDERS
Dubai
06.2015 - 12.2016
  • Helped customers complete purchases, locate items.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Answered questions about store policies and addressed customer concerns
  • Increased sales and customer satisfaction.

Inventory Specialist

Al Tawheed Wa Alnoor
Cairo
08.2014 - 04.2015
  • Checking availability of stocks over all 50 branches and distribute items As Per Stores Sales Potential.
  • Make checking rounds to stores to check cleanliness and orderliness.
  • Checking damage items in store.
  • Collecting sample pieces from stores and making complete reports about those items and present it to management.
  • Connecting with all stores to make sure operation process is going smoothly.

Sales Associate

Safeer Company
Cairo
07.2013 - 05.2014
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Negotiating with customers and making deals with them to push sales.
  • Checking fast moving items and make sure it is available.
  • Joining company team during outside fairs

Education

Bachelor of Arts - Archaeology, Egyptologist

Helwan University
Egypt,Cairo
09.2009 - 06.2013

Some College (No Degree) -

EDUEgypt
Egypt, Cairo
02.2013 - 09.2013

Some College (No Degree) - English Proficiency For Business

Berlitz
Egypt, Cairo
03.2012 - 08.2012

Skills

Staff training/development

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Additional Information

  • - Date of birth: 15/11/1991.
  • - Nationality: Egyptian.
  • - Military service: Exempt.
  • -A valid UAE Driving license: Available

Certification

EDUEgypt

Timeline

Retail Store Manager

BORDERS
10.2020 - Current

Retail Assistant Manager

BORDERS
12.2018 - 10.2020

Retail Store Supervisor

BORDERS
01.2017 - 12.2018

Retail Sales Associate

BORDERS
06.2015 - 12.2016

Inventory Specialist

Al Tawheed Wa Alnoor
08.2014 - 04.2015

EDUEgypt

09-2013

Sales Associate

Safeer Company
07.2013 - 05.2014

Some College (No Degree) -

EDUEgypt
02.2013 - 09.2013

Berlitz English Proficiency

08-2012

Some College (No Degree) - English Proficiency For Business

Berlitz
03.2012 - 08.2012

Bachelor of Arts - Archaeology, Egyptologist

Helwan University
09.2009 - 06.2013

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Mohamed Mustafa EltayarRetail Store Manager