Mohamed Mustafa Eltayar
Retail Store Manager
Abu Dhabi,Abu Dhabi City
Summary
Motivated Retail Store Manager with experience smoothly running stores and coaching employees. Forward-thinking with hard-working and dedicated mindset. Dynamic bringing 7 years of sales staff direction and store oversight. Strengths in sales, service and team leadership in retail environments. Consistent record of increasing sales.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
2
2
Languages
Work History
Retail Store Manager
BORDERS
Abu Dhabi
2020.10 - Current
- Trained team members in successful strategies to meet operational and sales targets.
- Managed store organization, maintenance and purchasing functions.
- Examined merchandise to verify correct pricing and attractive displays.
- Performed nightly store and team performance audits.
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
- Mentored team members to enhance professional development and accountability in workplace.
- Created employee schedules to align coverage with forecasted demands.
- Submitted reports to senior management to aid in business decision-making and planning.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Submitted orders for new inventory.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Tracked and analyzed sales and customer trends in order to maximize sales
- Grew sales by 5% through implementing an endless aisle.
- Prepared daily work schedules for and assigned tasks to 15+ employees, scheduled deliveries, and enforced company policy.
- Implemented system of mystery shoppers whose feedback lead to a 20% increase in satisfaction among both customers and employees.
Retail Assistant Manager
BORDERS
Abu Dhabi
2018.12 - 2020.10
- Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
- Organized meetings for up to 18 staff members to discuss upcoming promotions, key strategies and tasks
- Successfully drove new product lines to increase annual profits by 5%
Retail Store Supervisor
BORDERS
Dubai
2017.01 - 2018.12
- Oversaw employees and store functions on daily basis.
- Guiding staff to get more performance in store.
Retail Sales Associate
BORDERS
Dubai
2015.06 - 2016.12
- Helped customers complete purchases, locate items.
- Informed customers of current store promotions to encourage additional sales purchases.
- Answered questions about store policies and addressed customer concerns
- Increased sales and customer satisfaction.
Inventory Specialist
Al Tawheed Wa Alnoor
Cairo
2014.08 - 2015.04
- Checking availability of stocks over all 50 branches and distribute items As Per Stores Sales Potential.
- Make checking rounds to stores to check cleanliness and orderliness.
- Checking damage items in store.
- Collecting sample pieces from stores and making complete reports about those items and present it to management.
- Connecting with all stores to make sure operation process is going smoothly.
Sales Associate
Safeer Company
Cairo
2013.07 - 2014.05
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories and merchandise care.
- Negotiating with customers and making deals with them to push sales.
- Checking fast moving items and make sure it is available.
- Joining company team during outside fairs
Education
Bachelor of Arts - Archaeology, Egyptologist
Helwan University
Egypt,Cairo 2009.09 - 2013.06
Some College (No Degree) -
EDUEgypt
Egypt, Cairo 2013.02 - 2013.09
Some College (No Degree) - English Proficiency For Business
Berlitz
Egypt, Cairo 2012.03 - 2012.08
Skills
Staff training/development
Employee scheduling
Coaching and mentoring
Negotiation Skills
Excellent mathematical and logical reasoning skill
Team Player
Analytical Skills
Aptitude
Point of Sale systems
Additional Information
- - Date of birth: 15/11/1991.
- - Nationality: Egyptian.
- - Military service: Exempt.
- -A valid UAE Driving license: Available
Certification
EDUEgypt
Timeline
Retail Store Manager
BORDERS
2020.10 - Current
Retail Assistant Manager
BORDERS
2018.12 - 2020.10
Retail Store Supervisor
BORDERS
2017.01 - 2018.12
Retail Sales Associate
BORDERS
2015.06 - 2016.12
Inventory Specialist
Al Tawheed Wa Alnoor
2014.08 - 2015.04
EDUEgypt
2013-09
Sales Associate
Safeer Company
2013.07 - 2014.05
Some College (No Degree) -
EDUEgypt
2013.02 - 2013.09
Berlitz English Proficiency
2012-08
Some College (No Degree) - English Proficiency For Business
Berlitz
2012.03 - 2012.08
Bachelor of Arts - Archaeology, Egyptologist
Helwan University
2009.09 - 2013.06