To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of IT Assistant position in information technology environment. Ready to help team achieve company goals.
Work History
IT Associate
Forval Myanmar Company Limited, Japan Consulting Company.
06.2019 - 08.2020
Identifying, diagnosing, and resolving network problems
Performing complex implementation and maintenance tasks on LAN and WLAN
Involved in developing Network standards, procedures and documentation
Monitoring network performance
Supporting windows desktop technologies.
Kiintone Icon Sale & Support
Forval Myanmar Company Limiited, Japanese Consultiing Company.
06.2019 - 08.2020
Find new markets and channels for product and service distribution
Generate ideas, concepts and systems for achieving more sales of products and services
Organizing and attending meetings with prospective clients or businesses
Maintain the HR and CRM database of the company
Implement business improvements that provide a more efficient and simplified work environment for BIT team
Develop, update and maintain database of existing and potential customers in Kintone cloud-based software
Establish and maintain productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision
Encourage full participation of team members within their defined roles, responsibilities and empowerment
Facilitate communication of team progress with MD and Business Development Manager
Ensure that the Iterative Development process is properly focused and controlled
Ensure that all testing and review activity is properly scheduled and carried out.
Education
Bachelor of Engineering - Electronics
Taunggyi Technological University
Taunggyi, Shan State, Myanmar
01.2012 - 10.2018
Diploma - IT Project Management
ABE
05.2019 - 10.2019
Certification in Cisco Networking (Local) - Computer Networking
CCNA VCE Training
Yangon
03.2019 - 06.2019
Skills
Network EngineeringAssisting the IT department with various IT-related upgrades, projects and tasksIdentifying, diagnosing and resolving in-house or office network problemsAssisting to line manager or team leader for project developmentMonitoring network performanceAccurate documentations skillSupporting windows desktop technologiesPersonalListening actively and carefully to the opinions and ideas of othersDealing effectively with highly stressful situationsExcellent judgment and decision makingMaintaining knowledge of emerging networking technologiesAble to drive results with a sense of urgency relative to the end userWillingness to work out of hoursCan perform all duties with minimal supervisionAreas of ExpertiseCustomer Relationship ManagementPeople managementConsulting SkillsCustomer supportProblem-SolvingEnd to end troubleshootingTime ManagementCreative thinkingMultitaskingTeam building
Additional Information
Responsible for managing office network service.
Performed troubleshooting for in-house office network.
Resolving network related issues in a timely manner.
Skilled in working under pressure and with a team.
Ability to learn and grasp new thinks quickly.
Generate ideas, concepts and systems for achieving more sales of products and services.
Maintain the HR and CRM database of the company.
Interests
Business Administration & Management
Creative Thinking
Customer Support
Consulting
End to end Troubleshooting
Timeline
Kiintone Icon Sale & Support
Forval Myanmar Company Limiited, Japanese Consultiing Company.
06.2019 - 08.2020
IT Associate
Forval Myanmar Company Limited, Japan Consulting Company.
06.2019 - 08.2020
Diploma - IT Project Management
ABE
05.2019 - 10.2019
Certification in Cisco Networking (Local) - Computer Networking
