Haitham Balladraf
Dubai,DU
Summary
Dynamic, results-driven Sales Executive with over 15 years of experience in sales, business development, customer relations, and operations management. Demonstrated expertise in driving revenue growth, cultivating strong client relationships, and leading high-performing teams to exceed targets. Proficient in market analysis, negotiation, and delivering exceptional customer service, consistently ensuring business success in competitive environments. Committed to leveraging strategic insights and innovative solutions to enhance organizational performance and achieve sustainable growth.
Overview
13
13
years of professional experience
Work History
Sales Administrator
AIG
04.2025 - 07.2025
- Discussed sales strategies and promotional plans with VP of Sales on regular basis.
- Attended sales training camp and brought best practices leadership back to company.
- Contributed to event marketing, sales and brand promotion.
- Maintained current knowledge of evolving changes in marketplace.
Sales Executive & Team Coordinator
MASHREQ BANK (Mobisoft Telesolutions)
05.2023 - 03.2025
- Drive sales and customer acquisition for financial products
- Develop and maintain strong client relationships
- Train and supervise sales teams to achieve targets
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Submission Officer & Customer Support
VFS Global
04.2018 - 01.2020
- Managed visa processing and client documentation
- Ensured seamless customer experience in compliance with policies
Supply Associate & Customer Service
Careem
02.2015 - 01.2018
- Identified and resolved customer needs promptly and efficiently.
- Coordinated driver onboarding and support operations
- Handled customer queries and service escalations
Sales Executive
Binex International
10.2013 - 12.2014
- Achieved sales targets and increased revenue
- Built strong B2B relationships and secured new business
Sales Representative & Export Assistant Coordinator
GrassCo / JYFCO Al Sorayai
03.2012 - 08.2013
- Managed export documentation and customer support
- Assisted in logistics coordination for global shipments
Education
Bachelor’s - Commerce
01.2012
High School Diploma -
Skills
- Sales & Business Development
- Customer Service & Retention
- Team Coordination & Leadership
- Negotiation & Client Relations
- Market Research & Analysis
- Product & Operations Management
- CRM & MS Office Proficiency
- Cross-selling strategies
- Sales presentations
- Sales training
- Client relationship management
- Teamwork and collaboration
- Cold calling
- Pipeline management
Languages
English
Arabic
Urdu
Hindi
Timeline
Sales Administrator - AIG
04.2025 - 07.2025
Sales Executive & Team Coordinator - MASHREQ BANK (Mobisoft Telesolutions)
05.2023 - 03.2025
Submission Officer & Customer Support - VFS Global
04.2018 - 01.2020
Supply Associate & Customer Service - Careem
02.2015 - 01.2018
Sales Executive - Binex International
10.2013 - 12.2014
Sales Representative & Export Assistant Coordinator - GrassCo / JYFCO Al Sorayai
03.2012 - 08.2013
International Indian School - High School Diploma,
IGNOU - Bachelor’s, Commerce