SUBHAN AHMAD
CO-ORDINATOR (SALES & ADMIN)
Al Muweihat, Ajman
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
CO-ORDINATOR (SALES & ADMIN)
RABIA SHAKEEL GENERAL TRADING LLC
DUBAI
08.2019 - 04.2022
- Received and processed stock into inventory management system.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Issue quotation to clients and convert them into sales.
- Coordinating with sales team for generating purchase order & provide them availability of product.
- Handling urgent calls, emails, and messages, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
- Developing and maintaining filing systems to maintain sales records, prepare reports, and provide information to the concerned department.
- Initiated online retail sales through Dubai Store.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Coordinated with warehouse department to pull products for customers.
- Admin activities- New/Renewal of Visa of employees within due timeline.
- Scheduled office meetings and client appointments for staff teams.
- Interacted with vendors to purchase and set up equipment and services.
COORDINATOR (SALES & ADMIN)
DUPAK MANUFACTURING LLC
DUBAI
01.2017 - 06.2019
- Used coordination and planning skills to achieve results according to schedule.
- Prepare quotation and convert them into sales by negotiations.
- Payment follow-ups with customer.
- Issuing daily job work to the production team for timely delivery of orders.
- Handling of petty cash for day-to-day operations.
- Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
- Assisting accounts team on day-to-day entries.
- Collaborating with other departments to ensure sales, queries, and deliveries would done on time.
- Maintaining filing systems to maintain sales records, prepare reports, and provide other information to the concerned department.
- Handling calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
- Set up appointments with potential and current customers to promote new products and services.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
FIRST LEVEL COORDINATOR
DIEBOLD SYSTEMS PRIVATE LTD
MUMBAI
04.2015 - 01.2017
- Worked as First Level Coordinator in world’s largest ATM manged service firm.
- Handled crucial customer like Bank of Broda, Central Bank of India, Andhra Bank, United Bank etc.
- Takeovers/handovers,migration of ATMs from one vendor to another based on cost and performance.
- Performed regular ATMs audit across the country.
- Preparation of MIS reports, COGS and look out for daily escalations.
- Single Point of Contact (SPOC) for Banks.
- Assigning Vendors to ATMs according to their performance and locations.
- Monitoring unattended ATMs by escalating it to higher management of Vendor.
- Issuing Debit/Credit notes to vendor on faulty part replacement of ATMs.
Education
Master of Commerce -
SHIBLI NATIONAL COLLEGE
AZAMGARH 08.2013 - 05.2015
Bachelor of Commerce -
MUMBAI UNIVERSITY
MUMBAI 07.2010 - 05.2013
Skills
MS-OFFICE
Additional Information
- Valid UAE Driver's License.
- Marital Status- Married.
- Visa Status- Cancelled Visa.
Timeline
CO-ORDINATOR (SALES & ADMIN)
RABIA SHAKEEL GENERAL TRADING LLC
08.2019 - 04.2022
COORDINATOR (SALES & ADMIN)
DUPAK MANUFACTURING LLC
01.2017 - 06.2019
FIRST LEVEL COORDINATOR
DIEBOLD SYSTEMS PRIVATE LTD
04.2015 - 01.2017
Master of Commerce -
SHIBLI NATIONAL COLLEGE
08.2013 - 05.2015
Bachelor of Commerce -
MUMBAI UNIVERSITY
07.2010 - 05.2013
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