Joseph Kiragu Mwangi
Dubai,United Arab Emirates
Summary
Experienced professional specialising in IT, leadership, and surveillance techniques. Certified in first aid, with strong knowledge of fire safety regulations, counter-terrorism principles, and threat mitigation. Excels in problem-solving, communication, and customer service. Skilled in incident reporting, record keeping, and access control management, driving operational efficiency and enhancing organisational security.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work history
Security Supervisor
Transguard Group – Emirates Group Security
Dubai
2023.11 - 2026.07
- Delivered customer service, managed access control, and maintained accurate records using Emirates Airlines computer programs for staff members, including pilots, cabin crews, engineers, and senior operations team.
- Liaised with law enforcement agencies for effective response to incidents.
- Enforced company policies strictly resulting in improved discipline among staff members.
- Improved site security by training new staff on company procedures and protocols.
Marshals Supervisor
2022 FIFA Qatar World Cup
Doha
2022.06 - 2023.01
- Executed deployment plans for a busy metro station in downtown Doha and Corniche, supervised 40 safety marshals on site, communicated emergencies to senior area leads, confirmed accountability of all marshals at the end of each shift, and responded to queries and needs throughout the event.
- Implemented company policies effectively, maintained high standards of service delivery.
- Conducted performance appraisals with employees for career development discussions.
- Provided constructive feedback to staff for improved performance levels.
Security Supervisor
Ejadah Asset Management Group
Dubai
2017.01 - 2021.05
- Prepared daily incident reports on emergencies and evaluated security personnel performance, enhancing operational awareness. Patrolled location with residential areas and public facilities, assisting visitors and tourists with essential services, fostering a safe environment. Coordinated with local government authorities during emergencies and inspections, ensuring compliance with public safety regulations.
- Improved site security by training new staff on company procedures and protocols.
- Enforced company policies strictly resulting in improved discipline among staff members.
- Monitored alarm systems effectively preventing unauthorised breaches.
Education
Customer Service -
Security Operations SIRA
Dubai, UAE 2021.01 - 2023.01
Security Operations - undefined
Dubai Police Academy
Dubai, UAE 2017.01 - 2017.01
Warehousing - undefined
USIU University
Nairobi, Kenya 2009.01 - 2009.01
Information Technology - undefined
Egerton University
Nairobi, Kenya 2007.01 - 2008.01
High School Certificate - undefined
Afraha High School
Nakuru, Kenya 2002.01 - 2005.01
Skills
- Surveillance techniques
- Access control knowledge
- Crisis management
- Incident reporting
- Fire safety expertise
- Counter-Terrorism principles
- First aid certification
- IT/Computing Skills
- Customer Service
- Records Keeping
- Leadership Skills
- Problem solving
- Team Player
- Interpersonal communication
- Counter-terrorism principles
LANGUAGES
English (Fluent)
Swahili (Fluent)
Timeline
Security Supervisor
Transguard Group – Emirates Group Security
2023.11 - 2026.07
Marshals Supervisor
2022 FIFA Qatar World Cup
2022.06 - 2023.01
Customer Service -
Security Operations SIRA
2021.01 - 2023.01
Security Operations - undefined
Dubai Police Academy
2017.01 - 2017.01
Security Supervisor
Ejadah Asset Management Group
2017.01 - 2021.05
Warehousing - undefined
USIU University
2009.01 - 2009.01
Information Technology - undefined
Egerton University
2007.01 - 2008.01
High School Certificate - undefined
Afraha High School
2002.01 - 2005.01