ABDUL AZEEZ

In my role as a System Analyst, I have successfully led impactful projects, demonstrating my proficiency in optimizing operational processes. I directed the implementation of the Serina Invoice Automation Platform, streamlining invoice processing and financial workflows. Additionally, I spearheaded Fero Delivery Optimization projects, improving logistics efficiency, and contributed to enhanced scheduling and resource utilization through Transport and Working Time Calendar Optimization. My involvement extended to developing and implementing an E-commerce platform with efficient API design and auto-replenishment features for warehouse. Furthermore, I played a key role in the Accor Integration project, facilitating seamless collaboration and data exchange.

I have also managed user access reviews and segregation of duties and roles, foreign currency revaluation of open sub ledger transactions and main account revaluation for reporting currency. This included providing support to auditors and finance teams, ensuring accurate financial reporting and inventory and financial closing for monthly and year end closings.

Technical Expertise:

• Expert in Microsoft D365 and LCS, with extensive module knowledge.
• Service and platform version upgrades through LCS.
• Managed testing and deployment of change requests from Development to UAT and Production.
• Expert in Microsoft Advanced Warehousing, leveraging comprehensive knowledge for efficient warehouse management and optimization.
• Provided comprehensive support for all data entry types.
• Conducted reconciliation for chart of accounts and reports to tie TB.
• Supported and documented audit processes, ensuring compliance.
• Conducted half-yearly user access reviews for security and compliance.
• Created and assigned roles and duties, ensuring adherence to access controls.
• Managed foreign currency revaluation of open subledger transactions and main account revaluation for reporting currency.
• Provided technical support to auditors and finance teams during financial audits.
• Managed device authentication, app registration for AWS mobile devices, and VM management in Azure.

In my role as a System Administrator at Viva Supermarket, I played a pivotal role in supporting and managing a network of over 60 retail stores. My responsibilities encompassed configuring POS systems, conducting stock counts to maintain accurate inventory levels, and implementing robust user access controls for POS and supervisor roles. Additionally, I collaborated closely with developers to drive change management initiatives, overseeing platform and version upgrades to ensure the seamless integration of new features and improvements. This multifaceted experience reflects my expertise in optimizing retail operations, balancing security and efficiency, and contributing to the overall success of Viva Supermarket.

With a focus on responsibility, I have functionally specialized in various modules of Dynamics 365, including Finance, Retail, Procurement, Warehouse Management, Inventory Management, and Production Control. I have successfully delivered end-to-end implementation projects, covering design, configuration, testing, training, go-live, support, and reporting. Working closely with developers, I ensured the alignment of solutions with business requirements and expectations. Additionally, I managed version and platform upgrades of production, UAT, and Dev instances through LCS.

Technical Expertise:

• Expert in Microsoft D365 and LCS, with extensive module knowledge.
• Service and platform version upgrades through LCS.
• Expert in Microsoft Retail store management
• Expert in Microsoft Advanced Warehousing, leveraging comprehensive knowledge for efficient warehouse management and optimization.

• Supporting and troubleshooting all dynamics modules (Inventory management, Retail module, Supply chain, finance module)
• Managing RSSU Servers and POS in stores
• All Store opening activities in dynamics and on site
• Coordinating with developers for new business requirements and customizing codes
• Management reports and daily sale distribution to business
• Power Bi integration, weighing scale integration, bank integration in system with Microsoft partners and developers
• Products and assortment management, Supplier management
• Work flow design and security roles management for end users and business

Installing, Managing and monitoring all computer systems

• Setting up and troubleshooting Network printers and local printers
• Supporting for end user queries
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies
• Troubleshoot Network, Virus & OS related issues
• Monitor and remove virus, spyware, and other non - authorized software
• Data Entry Support
• Managed to meet SLA for service tickets