NABBALE SAFINAH
Customer service representative
ABU DHABI, RUWAIS CITY,Abu Dhabi
Summary
Highly organized Support Staff Member well versed in providing administrative and clerical support. Considered valuable team player and hardworking professional.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work History
Support Staff Member
Tips And Toes Beauty Spa
Abudhabi AlRuwais city, Abu Dhubi City
08.2022 - Current
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
Office Administrator
Spencer Courts Recruitment Company
Kampala city , Kampala
01.2015 - 03.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Interacted with customers by phone, email, or in-person to provide information.
- Edited documents to improve accuracy of language, flow, and readability.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
Receptionist
Jmk Concrete Works Limited
Kampala city, Kampala Uganda
10.2012 - 12.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Worked well in a team setting, providing support and guidance.
Education
Diploma - DHRM Certificate
Management Training And Advisory Centre
Kampala, Uganda 08.2012 - 07.2014
Uganda Advanced Certificate Of Education -
Yale High School
Kayunga 02.2008 - 12.2009
Uganda Certificate Of Education -
Bishop's Senior School
Mukono 02.2004 - 12.2007
Skills
- Staff Assignments
- Customer Relations and Communications
- Computers and Technology
- Confidentiality and Data Protection
- Clerical Staff Oversight
- Social Media Updating
- Organize Files
- Supply Inventory Control
- Order Placement
- Staff Orientation and Training
- Remote Conferencing
- Employee Communications
- Telephone Assistance
- General Housekeeping
- Locating Debtors
- Opening and Closing Procedures
- Staff Assistance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Support Staff Member
Tips And Toes Beauty Spa
08.2022 - Current
Office Administrator
Spencer Courts Recruitment Company
01.2015 - 03.2020
Receptionist
Jmk Concrete Works Limited
10.2012 - 12.2014
Diploma - DHRM Certificate
Management Training And Advisory Centre
08.2012 - 07.2014
Uganda Advanced Certificate Of Education -
Yale High School
02.2008 - 12.2009
Uganda Certificate Of Education -
Bishop's Senior School
02.2004 - 12.2007
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