Hellen Opoku Nsiah
Flight Attendant
Dubai,DU
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
2
2
Languages
2
2
Certifications
3
3
years of post-secondary education
7
7
years of professional experience
Work History
Flight Attendant
Emirates Airline
Dubai
06.2015 - Current
- Good leadership skill and team-work.
- Influenced business and first class clients to make educated beverage pairing decisions based on taste and meal menus.
- Relayed communication to passengers and cabin crew and from flight crew in a professional and personal manner.
- Assisted passengers and instructed on passenger safety.
Consulate Secretary
Embassy of the Republic of Ghana
Madrid
06.2014 - 02.2015
- Carried out day-day-day duties accurately and efficiently.
- Used coordination and planning skills to achieve results according to schedule.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Created and managed office systems to efficiently deal with documentation.
Flight Attendant
Iberia Express
Madrid
11.2013 - 04.2014
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
- Ensure safety and comfort of customers onboard aircraft.
Education
Bachelor of Business - Business Studies
The Open University
Milton Keynes, England 09.2014 - 06.2017
Skills
Excellent communication, customer service and culinary skills
Certification
5 Years GCAA Cabin Crew Aviation Medical Certificate
Quote
All our final decisions are made in a state of mind that is not going to last.
Marcel Proust
Timeline
5 Years GCAA Cabin Crew Aviation Medical Certificate
05-2020
8 Years GCAA Flight Cabin Attendant Licence
07-2015
Flight Attendant
Emirates Airline
06.2015 - Current
Bachelor of Business - Business Studies
The Open University
09.2014 - 06.2017
Consulate Secretary
Embassy of the Republic of Ghana
06.2014 - 02.2015
Flight Attendant
Iberia Express
11.2013 - 04.2014
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