Hellen Opoku Nsiah
Flight Attendant
Dubai,DU
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
2
2
Languages
2
2
Certifications
3
3
years of post-secondary education
7
7
years of professional experience
Work History
Flight Attendant
Emirates Airline
Dubai
06.2015 - Current
- Good leadership skill and team-work.
- Influenced business and first class clients to make educated beverage pairing decisions based on taste and meal menus.
- Relayed communication to passengers and cabin crew and from flight crew in a professional and personal manner.
- Assisted passengers and instructed on passenger safety.
Consulate Secretary
Embassy of the Republic of Ghana
Madrid
06.2014 - 02.2015
- Carried out day-day-day duties accurately and efficiently.
- Used coordination and planning skills to achieve results according to schedule.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Created and managed office systems to efficiently deal with documentation.
Flight Attendant
Iberia Express
Madrid
11.2013 - 04.2014
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
- Ensure safety and comfort of customers onboard aircraft.
Education
Bachelor of Business - Business Studies
The Open University
Milton Keynes, England 09.2014 - 06.2017
Skills
Excellent communication, customer service and culinary skills
Strong knowledge of food, wine and corporate cultures
Exceptional personalised customer service
Being discreet and maximise guest's privacy
Possess integrity, confidentiality and organisational skills
Certification
5 Years GCAA Cabin Crew Aviation Medical Certificate
Quote
All our final decisions are made in a state of mind that is not going to last.
Marcel Proust
Timeline
5 Years GCAA Cabin Crew Aviation Medical Certificate
05-2020
8 Years GCAA Flight Cabin Attendant Licence
07-2015
Flight Attendant
Emirates Airline
06.2015 - Current
Bachelor of Business - Business Studies
The Open University
09.2014 - 06.2017
Consulate Secretary
Embassy of the Republic of Ghana
06.2014 - 02.2015
Flight Attendant
Iberia Express
11.2013 - 04.2014