MOHAMED MUSHSIN

Project Lead

SAMSOTECH International

05.2013 - Current

Royal Oman Police (ROP) API integration project to send the real time guest data from all the Oman Hotels
Qatar National Tourism Council (QNTC) API integration project to send the real time guest data from the Qatar Hotels for the FIFA 2022

Sr. Application Support

Samsotech International

05.2013 - Current

Projects worked in Government sector: Worked as a Team member to implement and integrate in the API Integration projects, Department of Tourism and
Commercial Marketing (Dubai Tourism), RAK Tourism, and Tourism (Abu Dhabi Tourism), Ajman Tourism department, RTA (Dubai
Transport), National Bank of Kuwait (NBK)
Visiting several countries to implement the projects and provide training to the clients and government staﬀs
Successful various product implementation such as Passport scanner applications, Electronic registration systems, PMS integrations, Border control Integrations, Guest document real time data sending to governments
Proﬁcient in UI and Functional testing methodologies
Skilled in Web services testing to ensure system reliability and performance
Assisting the development teams in the transition of fresh application functionality
Managing the SQL servers for the database maintenance: Scripting the queries
Backup recovery schedules and Backup scripts, Database Auto backup
Monitoring the database performance, Import and Export database
Database Mirroring, Data migration between diﬀerent environments
Proﬁcient in utilizing Microsoft IIS (Internet Information Services) to host and manage web applications, optimizing performance and security
Performs gap analysis to highlight breaches of SLA targets, investigating reasons and recommending actions to prevent their recurrence
Plans and schedules the
Service Performance Review meetings and document the results and actions
Coordinating with all the clients and troubleshoot application issues and system performance issue, Supervise all alerts related to application and system procedures and provide services proactively
Performed data import and data transformation activities - Recognition of security in managing facilities
Follow up and track services, coordinate vendor support, respond to service tickets promptly
Working alongside other IT roles: IT Directors, IT Managers, System administrators and Support Supervisors participating in technical meetings with the development team, members of the project, and IT management
Liaison between Developers, Business Analysts and clients, resolving business and technical challenges for successful transition to client led systems
Participating in onsite meetings with client throughout the project cycle and into support, Testing and implementation of Desktop, Web and cloud based applications with databases
Experience in Sales force CRM and JIRA ticketing tool.

IT Administrator

GBS Technologies

01.2012 - 01.2013

Administration of Windows domains and desktops, Installing and Conﬁguring
Servers
Installation, Maintaining and Updating Symantec Endpoint Protection
Antivirus, Client Edition, and maintaining the track of Version and Patches
Taking Backup on Tape on a Daily, Weekly and Monthly basis of all the Servers and
Monitoring Backup activities using Symantec Backup.

Summary

Overview

Work History

Project Lead

Sr. Application Support

IT Administrator

Education

Master of Computer Applications -

Skills

Accomplishments

Interests

Languages

Timeline

Sr. Application Support

Project Lead

IT Administrator

Master of Computer Applications -

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