Years of professional experience
Bilal Ahmad
Management Consultant And PRO Services
Dubai,Al
Summary
Seeking a Challenging Position in a Growing Organization That Provides Future Potential For Advancement and Professional Growth Opportunities. Enhance My Capabilities & Achieve Higher Level of Responsibility, Organizational Skills Through Professionalism and Dedicated Hard Work.
Overview
3
3
2
2
Years of post-secondary education
1
1
Certificate
2
2
Languages
Work History
Management Consultant & Receptionist & PRO Services
PARAGON GROUP OF COMPANIES
DUBAI, DUBAI
06.2020 - 03.2022
- Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Gathered, documented and modeled data to assess business trends.
- Helped develop proactive and successful business policies to meet changing demands.
- Increased employee satisfaction and motivation through training classes, meetings and special workshops.
- Broadened improvement initiatives, troubleshooting problems for corrective action.
- Developed standard operating procedures for all administrative employees.
- Coordinated special projects and managed schedules.
- Sourced vendors for special project needs and negotiated contracts.
- Evaluated employee records and productivity to complete employee evaluations.
- Arranged corporate and office conferences for company employees and guests.
- Maintained computer and physical filing systems.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Receptionist and security guard
BELHASA FALCON SECURITY SERVICES L.L.C
DUBAI, DUBAI
01.2017 - 01.2018
- In (AL MIRSAAL) Sub Contractor of Etisalat with Work Is IBS& Documentation
- Has a work Experience of 1 YEAR work as a Waiter PC hotel Lahore, PAKISTAN
- Has a Work Experience of 1 YEAR work as a Waiter Supreme Hotel Lahore, PAKISTAN
- Has a Work for 2year in (INT –Innovative Nano Technology LLC) As Technician Networking GSM
- Currently Working as, a
- Answered central telephone system and directed calls accordingly.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Answered and quickly redirected large volume of calls on central system.
- Resolved customer problems and complaints.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained building security by monitoring logbook and issuing visitor badges.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Kept records in CRM to maintain customer data.
Education
High School Diploma -
GOVT SCHOOL SARGODHA
SARGODHA CITY 01.2009 - 01.2011
Skills
Customer Relations
Additional Information
- Academic Position: Secondary School Certificate.
- Basic Knowledge of Computer.
- Hardworking and Punctual in work.
- Knowledge of MS Word and Excel.
- Helping in Operational works.
- Efficient handling Labor and worksites.
Certification
Licensed SIRA
Timeline
Management Consultant & Receptionist & PRO Services
PARAGON GROUP OF COMPANIES
06.2020 - 03.2022
Licensed SIRA
03-2020
Receptionist and security guard
BELHASA FALCON SECURITY SERVICES L.L.C
01.2017 - 01.2018
High School Diploma -
GOVT SCHOOL SARGODHA
01.2009 - 01.2011
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