Years of professional experience
Bilal Ahmad
Management Consultant And PRO Services
Dubai,Al
Summary
Seeking a Challenging Position in a Growing Organization That Provides Future Potential For Advancement and Professional Growth Opportunities. Enhance My Capabilities & Achieve Higher Level of Responsibility, Organizational Skills Through Professionalism and Dedicated Hard Work.
Overview
3
3
2
2
Years of post-secondary education
1
1
Certificate
2
2
Languages
Work History
Management Consultant & Receptionist & PRO Services
PARAGON GROUP OF COMPANIES
DUBAI, DUBAI
06.2020 - 03.2022
- Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Gathered, documented and modeled data to assess business trends.
- Helped develop proactive and successful business policies to meet changing demands.
- Increased employee satisfaction and motivation through training classes, meetings and special workshops.
- Broadened improvement initiatives, troubleshooting problems for corrective action.
- Developed standard operating procedures for all administrative employees.
- Coordinated special projects and managed schedules.
- Sourced vendors for special project needs and negotiated contracts.
- Evaluated employee records and productivity to complete employee evaluations.
- Arranged corporate and office conferences for company employees and guests.
- Maintained computer and physical filing systems.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Receptionist and security guard
BELHASA FALCON SECURITY SERVICES L.L.C
DUBAI, DUBAI
01.2017 - 01.2018
- In (AL MIRSAAL) Sub Contractor of Etisalat with Work Is IBS& Documentation
- Has a work Experience of 1 YEAR work as a Waiter PC hotel Lahore, PAKISTAN
- Has a Work Experience of 1 YEAR work as a Waiter Supreme Hotel Lahore, PAKISTAN
- Has a Work for 2year in (INT –Innovative Nano Technology LLC) As Technician Networking GSM
- Currently Working as, a
- Answered central telephone system and directed calls accordingly.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Answered and quickly redirected large volume of calls on central system.
- Resolved customer problems and complaints.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained building security by monitoring logbook and issuing visitor badges.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Kept records in CRM to maintain customer data.
Education
High School Diploma -
GOVT SCHOOL SARGODHA
SARGODHA CITY 01.2009 - 01.2011
Skills
Customer Relations
Project Management
Security operations knowledge
Contract Management
Staff Management
Process updates
Operations management
Strategic planning
Cost controls
Consulting
Warehousing functions
Order fulfillment
Administrative support
Receiving support
Money handling abilities
Recordkeeping strengths
CRM
Multi-line phone talent
Additional Information
- Academic Position: Secondary School Certificate.
- Basic Knowledge of Computer.
- Hardworking and Punctual in work.
- Knowledge of MS Word and Excel.
- Helping in Operational works.
- Efficient handling Labor and worksites.
Certification
Licensed SIRA
Timeline
Management Consultant & Receptionist & PRO Services
PARAGON GROUP OF COMPANIES
06.2020 - 03.2022
Licensed SIRA
03-2020
Receptionist and security guard
BELHASA FALCON SECURITY SERVICES L.L.C
01.2017 - 01.2018
High School Diploma -
GOVT SCHOOL SARGODHA
01.2009 - 01.2011