Détorguéma BAKINAM
sales person
Dubai
Summary
Hardworking employee enthusiastic and fast about learning sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
1
1
Language
Work History
Salesperson
FRENCH CAKES
Dubai, DU
12.2022 - Current
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Networked within community to build and nurture successful relationships with new and long-term customers.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Managed more than 150 customers from initial contact to closing with attention to detail to build loyalty.
- Worke relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Logged reports, expenses, receipts, and sales in company database.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Sales Agent
LEFEE HOLDING
Lome, Togo
01.2021 - 06.2022
- Spoke to customers in native language to increase loyalty and establish relationships.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Logged reports, expenses, receipts, and sales in company database.
- Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.
- Increased sales and customer satisfaction through personalized servicing.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Sales Manager
QUEST NET
Abidjan, Ivory coast
02.2017 - 12.2020
- Established and cultivated solid business relationships with new or existing customers.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Built relationships with customers and community to establish long-term business growth.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
High School Diploma - law
University of Kara
Togo07-2016
Skills
- P>Cross-selling products and services
- P>Sales process
- P>Sales presentations
- P>Relationship building
- P>Customer care
- P>Prospecting
- P>Client Service
- P>Customer Relations
- P>Records management
- P>Problem solving strength
- Prospecting Skills
- Customer Understanding
- Sales Presentation
- Customer Care
- Client Rapport-Building
- Networking
Timeline
Salesperson
FRENCH CAKES
12.2022 - Current
Sales Agent
LEFEE HOLDING
01.2021 - 06.2022
Sales Manager
QUEST NET
02.2017 - 12.2020
High School Diploma - law
University of Kara
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