Abdelrahman Abdelwahab
Functional Consultant / Project Manager
Dubai
Summary
Mechanical engineer turned product owner with a passion for using technology to drive business success. Skilled in functional consulting and project management for ERP software implementations, with expertise in advising technical and non-technical stakeholders on achieving business goals. Proficient in agile methodology, product roadmapping, and UX design, with a commitment to delivering exceptional customer experiences. Excited to leverage my skills and experience to drive innovation and growth in a dynamic, fast-paced environment.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
ERP Functional Consultant
Odoo
Dubai
01.2022 - Current
- Managed multiple agile implementation projects of varying levels of complexity, ranging from small to large scale, ensuring successful project completion within the defined time and budget constraints
- Analyzed complex business requirements, identified gaps and proposed innovative solutions to technical and non-technical stakeholders
- Acted as a trusted advisor to clients, providing expert guidance on industry best practices and process improvements, aligning their business goals with Odoo's capabilities
- Utilized advanced knowledge of Python and basic XML to customize Odoo's solutions and provide tailored solutions to meet clients' needs
- Demonstrated excellent soft skills, including communication and negotiation, to effectively manage client expectations and handle objections, resulting in successful upsells of implementation hours
- Managed project scope and identified requirements changes, determining the impact on time and risk, and effectively communicated this to the project team
- Collaborated with cross-functional teams including developers, designers, and execution teams to create strategic product roadmaps and set release objectives, consistently delivering high-quality, shippable products
- Developed comprehensive product documentation, user flows, and wireframes, and worked with designers to refine the customer experience into a polished, professional product
- Identified and implemented delivery process improvements, consistently driving continuous improvement across the delivery organization
- Maintained a comprehensive understanding of industry trends and emerging technologies, leveraging this knowledge to provide innovative solutions to clients
- Trained end-users on the system's functionality and managed customer expectations, ensuring successful adoption and satisfaction.
- Continuously sought out opportunities to improve delivery processes, resulting in increased efficiency and quality in project delivery.
- Rapidly promoted within 9 months of joining the company due to demonstrated success in managing complex projects and ensuring successful project completion
- Managed a portfolio of around 20 projects ranging from small to large scale, consistently delivering high-quality solutions that exceeded client expectations
- Successfully generated over $20,000 in additional revenue for the company through the sale of over 300 hours of implementation to clients
- Assigned on the biggest success packs of 450 hours (biggest direct sale made) as well as other large packs of 300, 350 and all the way up to 725 hours.
- Developed a strong reputation as a trusted advisor, consistently providing exceptional guidance and expertise to clients and colleagues
- Enhanced my knowledge of Python and basic XML, enabling me to provide tailored solutions to meet clients' unique needs and drive project success
Technical Support Engineer
Crossover
10.2021 - 12.2021
- Certified to support 5 different software products at a time through training programs.
- Provided configuration and setup support to customers, assisting them in achieving business goals.
- Developed skills and knowledge in different IT fields like networks and Linux as part of on-the-side learning.
MEP Engineer
Cubic Engineering Consultants
Sharjah
08.2020 - 11.2021
- Engineering consultancy working with high profile clients on many contemporary projects from design to handing over
- Carrying out various MEP and special services' design while respecting international and local standards and regulations
- Managing the relevant MEP work (documents, inspections, etc.) on site as part of the supervision team
- Logging progress and following up with contractors in order to accomplish the work on time and facilitate monthly payments
- Increased efficiency of calculations saving up to 80% of the time required
- Strategizing project progression by coordinating with multiple teams
- Liaising with clients' representatives and providing the best support in terms of following up and driving work completion wherever possible.
Energy Engineer
Enova by Veolia
Dubai
09.2019 - 03.2020
- Developed trends for various utility billings to carry out further analyses
- Carried out data analysis on acquired trends to deliver optimal process plans
- Created reports, presentations and interactive executive summaries (in excel) in order to convey relevant and meaningful information to high management
- Utilized more efficient methods to facilitate data entry into tables, in order to speed up the analyses (around 70% savings in time required).
Education
Master of Science - Mechanical Engineering
American University
Dubai, UAE 09.2014 - 05.2019
Skills
Project management
Technical expertise
Communication skills
Agile methodology
Analytical thinking
Customer-focused
Leadership
Adaptability
Attention to detail
Business acumen
Product roadmapping
Product management
User experience (UX) design
Solution building
Accomplishments
- Part of the team that achieved 30% savings in utility consumptions/bills for the client in a timely fashion as part of the TECOM Retrofitting Project.
- (Published Conference Paper) - AUD Mechanical Engineering Senior Design Project (01/2019 - 05/2019). The project revolved around the team developing a system to harness energy from descending water in mid to high-rise buildings
- Finalist in Undergraduate Research Competition (02/2018 - 04/2018) with our study on the effects of car spoilers on speed and performance.
Timeline
ERP Functional Consultant
Odoo
01.2022 - Current
Technical Support Engineer
Crossover
10.2021 - 12.2021
MEP Engineer
Cubic Engineering Consultants
08.2020 - 11.2021
Energy Engineer
Enova by Veolia
09.2019 - 03.2020
Master of Science - Mechanical Engineering
American University
09.2014 - 05.2019