Aadersh G Nair
Mechanical Engineer
Ajman
Summary
Dedicated professional with extensive knowledge of mechanical technologies, tools and practices. Designs and develops equipment to improve prototypes and products. Experienced in leading projects from initial conception to completion within customer budget.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
4
4
Languages
Work History
Customer Service Representative
Generaltec
08.2024 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Insurance Claims Specialist
Carestack
03.2023 - 05.2024
- Followed up with customers on unresolved issues.
- Reduced claim cycle times to improve customer experience, leveraging advanced claim processing software.
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Enhanced customer satisfaction by providing timely and empathetic responses to inquiries and concerns about claim statuses.
Software Developer Intern
CamerinFolks, Pvt., Ltd.
07.2023 - 11.2023
- Contributed to software design and software development
- Learned about the Software Engineering, Full Stack Development
- Designed and developed the projects assigned
- Developed a web app with back-end on Python, Django, JavaScript and SQL Databases and front-end using HTML, CSS, Bootstrap etc
QC Piping Supervisor
Strefa Project
09.2022 - 03.2023
- Obtaining work permits based on scheduled daily activities
- Coordinate with project managers, engineers, and subcontractors to identify and resolve quality issues
- Conduct inspections and audits to verify the quality of piping materials, welding, fabrication, and installation
- Monitor and supervised contractor installations, erections and testing of spools and prepare status of works based on the daily output
- Provide technical support to the contractor in advance to maintain quality work and schedule
- To ensure that safety remains the main priority on the construction site at all times
Education
Bachelor of Technology - Mechanical Engineering, Advanced Manufacturing
Kerala Technological University
Alapuzha, Kerala11-2024
CLASS XII - Science
Marthoma Higher Secondary School
Pandalam, Kerala 09.2022 - 05.2023
CLASS X -
Raja Rajeshwari Senior Secondary School
06.2015 - 03.2016
Skills
- Microsoft Excel
- AutoCAD
- Risk management
- Flexible and adaptable
- MS office
- Multitasking
- Supervision and leadership
- Team management
- Dependable and responsible
- Problem-solving
- Active listening
Certification
Diploma in Mechanical Construction and Management
Personal Declaration
I hereby declare that all the statements made in this Curriculum Vitae are true, complete, and correct to the best of my knowledge and belief. I assure you that if I am given a chance to serve under your kind control, I will certainly come up to your expectations.
References
Available Upon Requests
Timeline
Customer Service Representative
Generaltec
08.2024 - Current
Software Developer Intern
CamerinFolks, Pvt., Ltd.
07.2023 - 11.2023
Insurance Claims Specialist
Carestack
03.2023 - 05.2024
Diploma in Mechanical Construction and Management
12-2022
QC Piping Supervisor
Strefa Project
09.2022 - 03.2023
CLASS XII - Science
Marthoma Higher Secondary School
09.2022 - 05.2023
CLASS X -
Raja Rajeshwari Senior Secondary School
06.2015 - 03.2016
Bachelor of Technology - Mechanical Engineering, Advanced Manufacturing
Kerala Technological University
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