AADITHIYA Dasarathi

• Team Oversight: Supervise and guide a sales team of five, ensuring individual and collective performance aligns with company objectives.
• Goal Setting: Define sales targets and monitor progress to achieve monthly and quarterly objectives.
• Performance Coaching: Conduct regular one-on-one meetings to mentor team members, identify areas for improvement, and provide constructive feedback.
• Training and Development: Organize training sessions to enhance product knowledge, negotiation skills, and market insights.
• Conflict Resolution: Address team challenges or conflicts, fostering a collaborative and positive work environment.
• Sales Tracking: Maintain detailed records of sales performance, pipeline activity, and closing rates.
• Data-Driven Decisions: Use CRM tools and analytics to track team performance and refine strategies based on data insights.
• Achievements
  Sales Growth: As a team achieve as top performing team for consecutive Quarters as the Highest Revenue generating team
  Recognition: 2 people have remarkably achieved self appraisal in just 2 months of joining

Leadership & Team Management Retention Strategy and Execution Performance Tracking and Reporting

• Team Supervision: Lead a team of 10 retention specialists, ensuring alignment with retention objectives and company goals.
• Goal Setting: Define clear team and individual targets for customer retention and engagement.
• Performance Reviews: Monitor performance metrics and conduct regular appraisals to improve team efficiency.
• Customer Retention Planning: Develop and implement strategies to increase customer loyalty and reduce churn.
• Customer Feedback Management: Gather and analyze customer feedback to identify pain points and develop targeted retention efforts.
• Customized Solutions: Create personalized solutions to address individual customer concerns and needs, enhancing satisfaction and retention.
• Retention Metrics Monitoring: Track KPIs such as churn rate, retention rate, and customer satisfaction scores.
• Data-Driven Insights: Use CRM tools and analytics to identify trends and areas for improvement in retention strategies.
• Reporting: Prepare and present performance reports to senior management, showcasing achievements and areas of focus.

Sales Performance and Target Achievement

• Lead Conversion: Successfully converted potential leads into paying customers, contributing to revenue growth.
• Target Fulfillment: Consistently achieved or exceeded monthly and quarterly sales targets.
• Pipeline Management: Managed and tracked a robust sales pipeline, ensuring timely follow-ups and deal closures.

Market and Product Knowledge

• Product Expertise: Demonstrated in-depth knowledge of BYJU'S products and services, addressing customer queries and concerns effectively.
• Market Awareness: Kept abreast of market trends and competitor offerings to position BYJU'S as the preferred choice.

Achievements

• Generated 1cr revenue across multiple sales campaigns across 8 cities in Tamil Nadu
• Closure and payments - Consistently closed deals and secured payments.
• Being on top 50 performers list three times.

• Design Engineer - 2D and 3D Designing using Auto cad software
• Developed marketing strategies and campaigns to increase brand awareness.
• Marketing Associate Attended International exhibitions in Bangalore.
• Planned and executed events and marketing programs to increase qualified leads.
• Developed and implemented targeted digital strategy to improve business performance.
• Managed workflow between staff, coordinating documents, and creative material distribution.