AAKASH SHRAFF
RAS AL KHAIMAH,UAE
Summary
Ambitious and proactive, with proven ability to lead teams and manage resources effectively. Demonstrates excellent communication and problem-solving skills, ensuring smooth operations and customer satisfaction. Ready to drive sales growth and operational excellence in Manager role.
Overview
11
11
years of professional experience
Work history
Store manager
WEST LAKE GROUP- DUOZOULU
Ras AL KHAIMAH
02.2023 - Current
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Created seasonal sales plans with varying stock and promotional strategies.
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
- Oversaw visual merchandising efforts that enhanced overall store appearance.
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Maintained an organised stock room for easy accessibility of goods.
Department manager
APPAREL GROUP- NEWYORKER
Dubai
09.2018 - 12.2022
- Developed department goals aligned with company vision.
- Conducted team meetings to improve internal communication.
- Set daily priorities and communicated targets, motivating teams to achieve them.
- Delegated tasks and reacted to changing workloads to maintain efficient operations.
Sales assistant
LANDMARK GROUP- SPLASH
Abu Dhabi
03.2015 - 08.2018
- Built strong relationships with regular customers for repeat business.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Conducted daily inventory checks to manage stock levels accurately.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
Education
High School Diploma - COMMERCE
BIRGUNJ PUBLIC COLLEGE
NEPALSkills
- Team growth and guidance
- Store inventory control
- Store KPI boosting
- Visual merchandising insight
- Scheduling employees
- Performance monitoring
- Product knowledge proficiency
Languages
English
Fluent
Arabic
Beginner
Nepali
Native
Hindi
Advanced
Urdu
Intermediate
Timeline
Store manager
WEST LAKE GROUP- DUOZOULU
02.2023 - Current
Department manager
APPAREL GROUP- NEWYORKER
09.2018 - 12.2022
Sales assistant
LANDMARK GROUP- SPLASH
03.2015 - 08.2018
High School Diploma - COMMERCE
BIRGUNJ PUBLIC COLLEGE