Aakif Shaikh
P&C Claims Executive
Dubai
Summary
Results-oriented Claims Adjuster with over 3 years of hands-on experience in handling Property & Casualty Claims.Proven track record of efficiently assessing and processing claims to achieve favorable outcome. Skilled in conducting thorough investigations, negotiating settlements and providing exceptional customer service.
Overview
5
5
years of professional experience
2
2
Language
Work History
P&C Claims Executive
DIOT SIACI INSURANCE BROKERS
05.2021 - Current
- Managed claims to a conclusion, liaising effectively and appropriately with the client, insurer, loss adjuster, and any other interested party.
- Processed claims competently within the stipulated turnaround time and in accordance with claims protocol.
- Undertaken inquiries necessary to obtain sufficient information to establish policy liability and progress claims efficiently.
- Coordinated with insurers, insured , external parties such as loss adjusters and investigators to follow up on claims and ensure efficient resolutions.
- Generated monthly claims dashboards for clients to provide comprehensive insights into claim activity and status.
- Conducted meetings and joint surveys as necessary, negotiating optimal claim terms within the policy framework to achieve mutually beneficial outcomes.
- Collaborated closely with technical teams to drive business development initiatives and refine product offerings and policy wordings.
- Negotiated with insurers to achieve the most beneficial and cost-effective settlement for the client.
- Negotiated with insurers to ensure reserves are realistic and appropriate.
- Evaluated incoming claims, oversaw communications, monitored progress, conducted follow-ups, and tracked cases through timely resolutions.
- Ensured claims are registered and appropriately updated on Praktora systems.
- Enhanced customer satisfaction through timely and effective communication of claim status updates.
- Developed and maintained strong relationships with clients and loss adjusters to foster trust and loyalty.
- Provided exceptional customer service when handling inquiries about policy coverage or specific claim details.
Financial Analyst
State Street Corporation
11.2017 - 11.2019
- Key responsibility is to research, resolve and settlement of trades
- Correctly monitor daily positions of client money accounts
- Reconciliation of the custody books with accounting books
- Manage Nostro transfer preparation and approval between main Nostro and different custodians to facilitate funding needs
- Ensuring outstanding trade settlements and Creation/Liquidation settlement
- Strict adherence to FCA guidelines and CASS
- Identifying deals for approximate 200 to 300 funds received in a day from client
- Treasury reporting and intraday settlement.
- Advanced exposure in compiling of trade settlement, accounts receivable & accounts payable
- Payments transaction to the relevant client through various banking portals like HSBC, Barclays and RBS
- Assisting peers and mentoring new associates.
Education
Master of Commerce (Accounting & Finance) - Finance and costing
Mumbai University
01.2016 - 04.2018
Bachelor of Commerce (Accounting & Finance) -
Mumbai University
01.2013 - 04.2016
Higher Secondary Education - Commerce -
Holy Cross High School
01.2011 - 04.2013
Skills
Strong communication and interpersonal skills
Proficient in claims processing and insurance procedures
Claims Management
Negotiation Skills
Customer Relations
Attention to detail and ability to multitask effectively
Proficient in Microsoft Office suite (Word, Excel, Powerpoint)
Fluent in English and Hindi
Personal Information
- Place of Birth: Mangalore
- Father's Name: Riyazuddin Shaikh
- Date of Birth: 12/14/95
- Nationality: Indian
- Marital Status: Single
- Religion: Muslim
Disclaimer
I hereby declare that all the details given above are true to the best of my knowledge and belief