Aarati Chaudhary
Ramdhuni,Nepal
Summary
Interesting Hostess with 03 years of experience. Expert in Serving in all day dining restaurant functionality with distinct history of handling high-volumes of customers with excellent and reliable service. Skilled at doing cashering with training in infrashis(ISRA) technology. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Helpful Hostess processes customer transactions, organizes reservations and coordinates dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering experience working in restaurant settings.
Overview
2
2
years of professional experience
Work history
Food and beverage service expert/hostess
Sheraton sharjah beach resort and spa
Sharjah, UAE
2021.10 - Current
- Greeted guests and escorted to tables, minimising wait times.
- Advised customers on restaurant dishes and special offers.
- Monitored front entrance for new guests while assisting servers by taking and delivering drinks orders.
- Documented guest reservations and preferences, communicating changes to restaurant staff using UpMenu.
- Managed in-person and telephone guest enquiries, customer service requests and reservation bookings using OpenTable.
- Kept detailed payment records throughout shifts for cash and card payments.
- Produced and finalised bills and provided receipts to customers.
Education
Bachelor In Hospitality And Catering Management - Hotel Management
Koshi saint james higher secondary school
Itahari, Nepal, NepalSkills
- Warmly greeting guests
- Customer service
- Reservation management
- Kitchen staff coordination
- Takeaway order preparation
- Cash register closing procedures
Languages
English
Advanced
C1
Hindi
Advanced
C1
Nepali
Proficient
C2
Hobbi
Reading,cooking,travelling
Timeline
Food and beverage service expert/hostess
Sheraton sharjah beach resort and spa
2021.10 - Current
Bachelor In Hospitality And Catering Management - Hotel Management
Koshi saint james higher secondary school