Aarjan Pokhrel
IT Specialist
Dubai
Summary
An energetic and passionate individual seeking challenging work in the technology field where I can apply my understanding of modern technology and system skills to the creation and execution of creative solutions.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Computer Network and System Engineer
Mark Fifty I.T Solutions, Pvt Ltd
07.2019 - 08.2023
- Maintaining Servers virtually and physically
- Creating Server Backups and Recovering Configuration and support of Mac OS and Windows XP, 7,1, and 10
- Establishing user accounts and granting the necessary permissions
- Setting up and managing email accounts in Zoho, Google
- Workspace, and Office 365
- Managing Bitdefender and making sure that all machines and servers are secure and updated
- Support for biometric and camera technology
- Hosting for websites (IIS), a control panel, and email with port forwarding
- Assisted with hardware support issues and setup
- Inventory management of IT devices
- Test and evaluate New Technologies.
IT Assistant
Pioneer Software Pvt Ltd
Lalitpur
07.2015 - 06.2019
- Installs and configures operating systems and software for computer hardware
- Monitoring and maintaining computer networks To help set up systems or fix problems, walk workers or clients through a sequence of steps over the phone or in person
- Diagnose and fix hardware or software issues when troubleshooting network and system issues
- Replace components as necessary
- Help with appropriate reports and procedural documentation
- Follows written instructions and diagrams to fix a problem or set up a system
- Rapidly establish a good working relationship with customer
ICT Assistant
Kathmandu
01.2010 - 01.2018
- European Union Election Observation
- Mission Nepal 2017 Assist in the launch of new applications
- Create profiles and accounts for new users, and resolve password-related problems
- Respond to call-outs within the predetermined time restrictions
- Work nonstop on a project until it is finished
- Set priorities for and handle a lot of open cases at once.
Education
Master - Information Technology Management System
Lord Buddha Education Foundation (Asia Pacific University)
03.2020 - 05.2022
Bachelor - Computer Application
Welhams Education Network (Madras University)
06.2015 - 05.2018
Skills
Linuxundefined
Certification
CCNA
Timeline
Master - Information Technology Management System
Lord Buddha Education Foundation (Asia Pacific University)
03.2020 - 05.2022
Computer Network and System Engineer
Mark Fifty I.T Solutions, Pvt Ltd
07.2019 - 08.2023
IT Assistant
Pioneer Software Pvt Ltd
07.2015 - 06.2019
Bachelor - Computer Application
Welhams Education Network (Madras University)
06.2015 - 05.2018
ICT Assistant
Kathmandu
01.2010 - 01.2018
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