Aarjan Pokhrel
IT Specialist
Dubai
Summary
An energetic and passionate individual seeking challenging work in the technology field where I can apply my understanding of modern technology and system skills to the creation and execution of creative solutions.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Computer Network and System Engineer
Mark Fifty I.T Solutions, Pvt Ltd
07.2019 - 08.2023
- Maintaining Servers virtually and physically
- Creating Server Backups and Recovering Configuration and support of Mac OS and Windows XP, 7,1, and 10
- Establishing user accounts and granting the necessary permissions
- Setting up and managing email accounts in Zoho, Google
- Workspace, and Office 365
- Managing Bitdefender and making sure that all machines and servers are secure and updated
- Support for biometric and camera technology
- Hosting for websites (IIS), a control panel, and email with port forwarding
- Assisted with hardware support issues and setup
- Inventory management of IT devices
- Test and evaluate New Technologies.
IT Assistant
Pioneer Software Pvt Ltd
Lalitpur
07.2015 - 06.2019
- Installs and configures operating systems and software for computer hardware
- Monitoring and maintaining computer networks To help set up systems or fix problems, walk workers or clients through a sequence of steps over the phone or in person
- Diagnose and fix hardware or software issues when troubleshooting network and system issues
- Replace components as necessary
- Help with appropriate reports and procedural documentation
- Follows written instructions and diagrams to fix a problem or set up a system
- Rapidly establish a good working relationship with customer
ICT Assistant
Kathmandu
01.2010 - 01.2018
- European Union Election Observation
- Mission Nepal 2017 Assist in the launch of new applications
- Create profiles and accounts for new users, and resolve password-related problems
- Respond to call-outs within the predetermined time restrictions
- Work nonstop on a project until it is finished
- Set priorities for and handle a lot of open cases at once.
Education
Master - Information Technology Management System
Lord Buddha Education Foundation (Asia Pacific University)
03.2020 - 05.2022
Bachelor - Computer Application
Welhams Education Network (Madras University)
06.2015 - 05.2018
Skills
LinuxWindows Server AdministrationIIS and WebhostingDomain and email registrationOffice 365, Google workspace and zohoZoho CRMActive Directory and File ServerFirewall and Network ManagementDesktop and System TroubleshootingTechnical SupportVirtualizationSocial Media HandlingLanguagesEnglishNepaliHindiStrengthsFast LearningLeadershipGood CommunicationAbility to learn from mistakesPressure Handling
Firewalls, VPNs and security products
Technical Analysis
Certification
CCNA
Timeline
Master - Information Technology Management System
Lord Buddha Education Foundation (Asia Pacific University)
03.2020 - 05.2022
Computer Network and System Engineer
Mark Fifty I.T Solutions, Pvt Ltd
07.2019 - 08.2023
IT Assistant
Pioneer Software Pvt Ltd
07.2015 - 06.2019
Bachelor - Computer Application
Welhams Education Network (Madras University)
06.2015 - 05.2018
ICT Assistant
Kathmandu
01.2010 - 01.2018