Aaron Adjei
Dubai
Summary
Proven to enhance guest experiences and sales at Nikki Beach Resort and Spar, I excel in guest engagement and suggestive selling. Skilled in teamwork and problem-solving, I uphold high standards of accuracy and cleanliness, contributing to efficient operations and positive work environments. Flexible and adaptable individual comfortable working in fast-paced, high energy environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Nikki Beach Resort And Spar
Mr Ashriif
Dubai
05.2023 - 06.2024
- Handled cash transactions accurately and efficiently to facilitate smooth store operations.
- Contributed to achieving store sales targets through upselling techniques and promotion of add-on products.
- Engaged guests in conversation by using open-ended questions to assess reason for visit and to make experience personal.
- Supported marketing efforts by promoting upcoming events or promotions via social media platforms, reaching a wider audience base for potential new customers.
- Used information gained from engaging with guests to convert guests and drive sales.
- Provided exceptional customer service by attentively listening to customer needs and preferences during the bear creation process.
- Made connections with guests by providing personalized approach and welcoming and warmly greeting guests.
Pipeliine ( Brunch And Cake )
MR Alex
Dubai
02.2022 - 03.2023
- Improved guest experiences with thorough knowledge of menu offerings, allowing for personalized meal recommendations based on dietary needs or preferences.
- Maximized table turnover by quickly clearing and resetting tables for incoming patrons, maintaining a clean dining area.
- Collaborated with kitchen staff to ensure accurate and timely delivery of food orders, resulting in satisfied customers.
- Streamlined communication between front-of-house and back-of-house teams, improving the efficiency of the brunch service process.
- Upheld a professional demeanor under pressure, maintaining composure and friendly interactions with guests even during peak hours or challenging situations.
- Demonstrated strong teamwork skills by assisting fellow servers in fulfilling their duties when needed, fostering a positive work environment.
- Contributed to inventory management efforts by monitoring stock levels of supplies such as linens, silverware, glassware, and condiments during shifts.
- Maintained high standards of cleanliness and sanitation throughout the restaurant, adhering to health department regulations.
Education
No Degree - Electrical Engineering
Opportunity Industrialization Center. ( OIC )
ACCRA Skills
- Pattern Making
- Guest Engagement
- Suggestive Selling
- Upselling strategies
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Flexible Schedule
Friendly and open minded.
Tend to be approachable and receptive to ideas and feedback. Easy to get along with and work well with others. Additionally, willing to work hard and committed to achieving goals and contributing to team effort.
Timeline
Nikki Beach Resort And Spar
Mr Ashriif
05.2023 - 06.2024
Pipeliine ( Brunch And Cake )
MR Alex
02.2022 - 03.2023
No Degree - Electrical Engineering
Opportunity Industrialization Center. ( OIC )