Aarthi SK

Experienced ERP Application Support professional with a strong background in Epicor, providing technical assistance and troubleshooting for system users.

Key Skills and Expertise

• Provide technical support and troubleshooting for Epicor ERP system users. Monitor system performance, identify issues, and implement solutions to ensure smooth operations.
• Customize and configure Epicor ERP system to meet business requirements.
• Collaborate with internal teams to define system requirements and develop solutions.
• Train end-users on Epicor ERP functionalities and best practices.
• Maintain system documentation, including configurations, processes, and procedures.
• Assist in the implementation of system upgrades and new modules.
• Conduct regular system audits to ensure data integrity and compliance with policies.
• Stay up-to-date with Epicor ERP system updates and new features.

GSSP CHILE (Global Sales Service Platform)

• Developed digital applications for insurance products in Chile using the GSSP Composer platform and Robo 3T.

GSSP EMEA (Global Sales Service Platform)

• Contributed to the development of digital applications for insurance products in the EMEA region using the GSSP Composer platform and Robo 3T.
• Worked closely with tenants in EMEA to understand and meet their specific requirements.

Results-driven and meticulous Software Tester with a proven track record of delivering high-quality software solutions. Integral to the AT&T project at Tech Mahindra

• Proficient in manual and automated testing methodologies, designing and executing comprehensive test plans, test cases, and scripts to ensure high-quality software functionality and performance.
• Extensive experience with industry-standard testing tools such as SoapUI and Postman for API testing and backend validation.