Aashish BK
Dubai ,UAE
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work history
Waiter
KYLIN Experience
Vasant Kunj, New Delhi, India, India
2023.05 - 2023.11
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Education
Secondary Education Examination -
Malagiree English Boarding School
Palpa/Nepal 2019.05 - 2020.04
Higher Secondary Education Board ( 10+2 ) -
Shree Rambha Secondary School
Palpa/Nepal 2021.05 - 2022.04
Skills
- Food safety understanding
- Food and beverage service
- Menu knowledge
Languages
English, Hindi and Nepali
Fluent
Timeline
Waiter
KYLIN Experience
2023.05 - 2023.11
Higher Secondary Education Board ( 10+2 ) -
Shree Rambha Secondary School
2021.05 - 2022.04
Secondary Education Examination -
Malagiree English Boarding School
2019.05 - 2020.04