Competent professional with 15+ years of experience in the areas of Operations, Facility Management, Security & CCTV Management, Executive Protection, Project Management, Training, Process & Policies, Loss Prevention, Shrinkage Control, Merchandising, Business Development, Auditing, Vendor/Supplier Management and Stock Management Proficiency in administering retail functions, customer relationship management; attaining pre-designated business targets, designing Operations , Loss Prevention & Audit procedures Rich experience in leading Operational Excellence & Loss Prevention initiatives and implementing innovative strategies so as to enhance business performance via improved ways of working A strategic planner with abilities in managing business operations, determining company’s mission and strategic direction and attained success in driving growth/ generating revenues Expertise in providing value added customer service by resolving customer issues & ensuring their satisfaction with the product and service norms Aptitude in identifying talented human resource and setting up a team of experts & staff supporting business Excellent interpersonal, analytical & negotiation skills with proven track record of spearheading numerous cost innovation tasks during the career span
Introductory training Skills (ILM London)
Business Essentials Skills