Competent professional with 15+ years of experience in the areas of Operations, Facility Management, Security & CCTV Management, Executive Protection, Project Management, Training, Process & Policies, Loss Prevention, Shrinkage Control, Merchandising, Business Development, Auditing, Vendor/Supplier Management and Stock Management Proficiency in administering retail functions, customer relationship management; attaining pre-designated business targets, designing Operations , Loss Prevention & Audit procedures Rich experience in leading Operational Excellence & Loss Prevention initiatives and implementing innovative strategies so as to enhance business performance via improved ways of working A strategic planner with abilities in managing business operations, determining company’s mission and strategic direction and attained success in driving growth/ generating revenues Expertise in providing value added customer service by resolving customer issues & ensuring their satisfaction with the product and service norms Aptitude in identifying talented human resource and setting up a team of experts & staff supporting business Excellent interpersonal, analytical & negotiation skills with proven track record of spearheading numerous cost innovation tasks during the career span
Introductory training Skills (ILM London)
Business Essentials Skills
Introductory training Skills (ILM London)
Business Essentials Skills