An Information Technology professional with transferable skills acquired within the IT sector, Excellent communication skills at all levels as well as the ability to work in an ever-changing environment.
Overview
13
13
years of professional experience
Work history
Senior Specialist - Business Intelligence
Presight AI Technologies L.L.C.
Abu Dhabi
2024.04 - Current
Design and develop dashboards, reports, and visualizations to communicate key insights effectively to stakeholders.
Leverage tools like Foundry Ontology, Workshop, Contour, and Pipeline Development to deliver interactive and dynamic visual representations of complex datasets.
Ensure alignment of all dashboards with corporate branding and design standards by liasing with design UX team
Analyse complex datasets to identify trends, patterns, and actionable insights that support strategic decision-making.
Collaborate across departments to centralize data governance and improve organizational analytics capabilities.
Helped in end-to-end develoment and implementation of Promote Automation Release Management Tool with the Head of Engineering
Specialist - Business Intelligence
Presight AI
Abu Dhabi, UAE
2023.01 - 2024.03
Gathered KPI's from multiple datasources to create dashboards using tools like Kibana, Elastic Search to help guide business development.
Designed and delivered end-user training, offering technical support as necessary for the client before package release
Identified room for process improvements and automations to increase operational accuracy and efficiency.
Analysed complex datasets, offering clear examples and insights when leveraging data to propose changes.
Transformed raw data into actionable reports and recommendations, leading to measurable changes.
Investigated client requirements, engage with Product team to configure functional specifications and features
Researched and analysed impact of existing reporting procedures to identify improvements.
Summarised large quantities of complex data in statistical and written formats for easy digestion and better understanding.
Built reports based on stakeholder requirements to implement meaningful and necessary business changes.
Defined and maintained data-definitions, metrics and KPIs for multiple agencies,
Actively participated in Release process and support post promote activities
Client Coordination for releases and Governance related approvals for the CR process workflows,
Configuration Management Specialist
G Forty Two Trading LLC
2020.01 - 2022.12
Coordinate with Data / Business Analysts, and customer to develop both business requirements and specifications documents
Perform operational activities as defined by Configuration Management policies and procedures
Develop standard reports and functional dashboards
Responsible for the maintenance and support of data analytic platform
Create and complete data request queries and, through visualization and reports, present the information.
Tracked KPIs to drive profitability and target delivery.
IT Systems Analyst
flydubai
2017.01 - 2017.09
Design and create test conditions and scripts to address business and technical use cases
Perform test analysis and developing test estimates
Conduct testing in different environments including web and mobile
Test Cases Development, Execution and reporting using HP ALM QC and Microsoft VSO
Present findings to software development and business user teams
Perform smokes and system integration testing
Participate in preparing documentation (User Manuals, Training etc.)
Participate proactively and lead User Acceptance Testing
Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
Document, track and escalate issues as appropriate, using defect management tool
Support production deployment of applications and perform “validation testing” during the off- hour's maintenance windows
Keep track of the new requirements from the Project.
IT Developer, IT
flydubai
2016.01 - 2016.12
Development of ETL for various airline applications like AIMS, my ID Travel
Development of ETL for Credit Card Payment Reporting
Development of Reports using Power BI Tool
MS Excel Report automation using Macros
.NET Developer
Al Reyami Technologies LLC.
2015.06 - 2015.12
Enhancement of Employee Self Service Application
Android Mobile Application development - Employee Tracker Application
Net Developer - IT Application Team
flydubai
2014.09 - 2014.12
Key Project: Development of Dashboard for Website Error Tracking (CMS) for FLYDUBAI
Maintaining the Dashboard and systems once they are up and running
Monitoring Google Analytics after the Promote event or Web Release
Working closely with analysts, designers and staffs
Testing the Application in controlled, real situations before going live
Preparation of flowcharts and diagrams using MS Visio for DBA team
Helps in building up standards for gathering information for use in analysis and Reports