Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Timeline
Generic
AATIKA SHAIKH

AATIKA SHAIKH

Sharjah ,United Arab Emirates

Summary

Passionate to utilize my skills and knowledge with abilities to work under pressure and open to learning and accepting new challenges to seek professional growth and to contribute for the growth of the organization. My experience and pleasant manner with excellent communication skills allow me to lead and motivate a team and work in accordance to standards instructions.

Overview

5
5
years of professional experience

Work history

ICQA Account Handler

CEVA LOGISTICS
Dubai, United Arab Emirates
07.2023 - Current
  • Prioritizing Quality over Quantity to ensure accurate inventory management.
  • Conducting inventory audits by assessing the accuracy and quality of stock.
  • Performing bin counts to verify that all stowed items are correctly accounted for.
  • Executing key inventory control processes:
  • SRC (Simple Record Count) – Verifying inventory records.
  • CC (Cycle Count) – Conducting periodic checks for stock accuracy.
  • SBC (Simple Bin Count) – Ensuring bin-level stock correctness.

IRDR (Inventory Record Defect Ratio) – Identifying discrepancies in inventory records.

  • Inventory Adjustment Research
  • Investigating quality errors in operational departments such as stow and pick.
  • Compiling and preparing Quality & Inventory Reports for data-driven decision-making.
  • Ensuring compliance with inventory quality standards to maintain operational efficiency.
  • Collaborating with other teams to identify and rectify stock-related issues.
  • Utilizing warehouse management systems (WMS) to track and manage inventory movements.
  • Independently implementing Kaizens to drive process improvements and operational efficiency.

Learning & Development Cargo Handler

CEVA LOGISTICS
Dubai, United Arab Emirates
09.2021 - 06.2023
  • Conducted orientation sessions and organized training for new hires
  • Provided a standard methodology that verified employees had the right knowledge and/or skills prior to performing tasks
  • Ensured employees were able to perform the tasks safely and in compliance with the law
  • Introduced new hires to company culture, customer service standards, and required regulations and policies
  • Assessed employees after the training
  • Monitoring the performance of the employees & help them to meet the expected targets
  • Monitoring of defects committed by all the associates on weekly basis
  • Provided coaching to the employees on the Defects created & tried to reduce by providing refresher trainings on the affected process
  • Created, organized and edited training manuals and other materials
  • Prepared process based videos for training purposes in order to improve the standard of trainings in the organization
  • Conducted trainings on the new system AFTx (Amazon Fulfillment Technologies) on all Outbound Processes
  • Supported operations team in assigning the employees
  • Supported operations in Problem Solving & in performing direct task whenever there's a requirement
  • Always met deadlines and able work on multiple different tasks at the same time
  • Host and presented the meetings with internal & external customers
  • Worked alongside with CEVA BPE Team to ensure process delivery is performed consistently and effectively according to established procedures, processes, guidelines at best practices
  • Worked alongside with Ops Improvement team on the preparation of SCA (Site Certification Assessment) Auidt & ISO (International Organization for Standardization) Audit
  • Worked alongside with Department Supervisors on continuous improvement project (KAIZEN)
  • Conducted interviews for the selection of candidates to fill 3PL warehouse associate vacancies.

Outbound Problem Solver

CEVA LOGISTICS
Dubai, United Arab Emirates
09.2020 - 09.2021
  • Process and Behavioral Auditing
  • Identifying and solving the problems
  • Supporting all core processes by solving operational related problems of team and provide coaching and training to staff
  • Daily and Hourly Operational Reporting to Management and Customer
  • Supporting Operations Leads in Day to Day operations to meet SLAs including Daily CPT Targets
  • Handful Knowledge of SOUQ ERP WMS
  • Experience of using the latest RF Technology and others tools to execute core warehouse processes including Picking, Sorting Packing, Manifest and Departing the shipments from WMS i.e
  • Picking the products as per the Customer orders
  • Sorting Multi Orders and physically packing the product in right packaging
  • Thoroughly checking the products and package for any damage or other discrepancies
  • Packing the product in WMS and generate AWB/Shipping Details
  • Manifest the Shipments and loading of 3PL shipment as per Courier
  • Making sure compliance of all working process with standard procedures
  • Maintaining 5S in area and deliver on Quality Goals assigned by management.

Education

Bachelor of Business Administration - Logistics and Supply Chain

DY Patil University
07.2022 -

Secondary School Certificate (SSC) -

Rahnuma School
02.2016 - 03.2017

Higher Secondary Certificate (HSC) - Science Stream

Bharat College of Commerce, Science and Arts
02.2018 - 03.2019

Skills

  • Team Leadership
  • MS Office
  • Internet Utilities
  • Work discipline
  • Computer Literate
  • Competencies
  • Good Interpersonal & Communication Skills with ability to interact effectively with people from multi-nations
  • Proficient in coaching staff and contribute to their moral and motivation
  • Promote and maintain positive productive relationship with customer
  • Track, respond to and resolve, Management and Customers queries in timely manner
  • Flexible, result-oriented, dynamic, presentable, and hard-working
  • Fast learner

Languages

English
Fluent
Urdu
Fluent
Hindi
Fluent

Accomplishments

    Best Employee of the Quarter (2024) – Recognized for outstanding performance, efficiency, and contributions to process improvements at Ceva Logistics (Amazon).

Timeline

ICQA Account Handler

CEVA LOGISTICS
07.2023 - Current

Bachelor of Business Administration - Logistics and Supply Chain

DY Patil University
07.2022 -

Learning & Development Cargo Handler

CEVA LOGISTICS
09.2021 - 06.2023

Outbound Problem Solver

CEVA LOGISTICS
09.2020 - 09.2021

Higher Secondary Certificate (HSC) - Science Stream

Bharat College of Commerce, Science and Arts
02.2018 - 03.2019

Secondary School Certificate (SSC) -

Rahnuma School
02.2016 - 03.2017
AATIKA SHAIKH