Abanob mounir
Dubai,United Arab Emirates
Summary
Dynamic professional with expertise in sales and business development, adept at customer relationship management and negotiation. Proven track record in financial services, leveraging strong communication skills to deliver effective product demonstrations and resolve complaints efficiently. Skilled in cash handling and monitoring, committed to driving business growth through strategic problem-solving and exceptional service delivery.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Sales & Collection Specialist
Banque Misr
08.2023 - 08.2025
- Promoted financial products and services to clients while managing collections.
- Negotiated repayment solutions with clients, turning challenging interactions into positive experiences.
- Built strong client relationships, enhancing trust and encouraging repeat business.
- Achieved and exceeded monthly sales and recovery targets.
Salesperson
El Masria Auto
06.2020 - 07.2021
- Promoted and sold vehicles to individual and corporate clients.
- Guided customers through the sales process, from initial inquiry to final purchase.
- Conducted product demonstrations and explained vehicle features to boost customer confidence.
- Maintained strong after-sales relationships to encourage repeat business and referrals.
- Consistently achieved monthly and quarterly sales targets.
Customer Service & Sales Agent
Telecom Egypt
03.2019 - 04.2020
- Provided front-line customer service while promoting telecom services and packages.
- Upsold products and services, contributing to increased revenue.
- Assisted clients with billing, technical, and account-related inquiries.
- Delivered excellent customer service, improving satisfaction scores.
Salesman
Monsweet
03.2017 - 05.2019
- Assisted customers with product selection, upselling pastries and beverages.
- Ensured excellent service to maintain high customer satisfaction and repeat visits.
- Managed daily sales transactions and handled cash accurately.
- Contributed to store promotions and seasonal sales campaigns.
Education
Bachelor's Degree - Business, Finance Department
Alexandria University
01.2017 - 01.2021
Skills
- Sales and business development
- Customer relationship management
- Negotiation and persuasion
- Financial services
- Communication skills
- Product demonstrations
- Complaint handling and problem-solving
- Cash handling and monitoring
Languages
Arabic
Fluent
English
Fluent
Timeline
Sales & Collection Specialist
Banque Misr
08.2023 - 08.2025
Salesperson
El Masria Auto
06.2020 - 07.2021
Customer Service & Sales Agent
Telecom Egypt
03.2019 - 04.2020
Salesman
Monsweet
03.2017 - 05.2019
Bachelor's Degree - Business, Finance Department
Alexandria University
01.2017 - 01.2021
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