MA Abbas Associate CIPD

HR Operations Transformation & Onboarding

• Led onboarding transformation across Non-Sports, Health & Beauty, Everyday Goods, and Logistics divisions, managing a team of 3.
• Redesigned and streamlined onboarding processes, significantly reducing cycle time.
• Introduced a ticketing system to improve onboarding workflow tracking and efficiency.
• Partnered with L&D to enhance induction programs for frontline and corporate employees.
• Reduced onboarding dropouts by up to 95% through structured onboarding framework.
• Standardized onboarding documentation including checklists, visa processing timelines, and employee file systems.
• Managed onboarding of 100+ employees weekly during peak expansion phases.
• Developed weekly onboarding analytics and reporting dashboards for leadership visibility.

Recruitment & Workforce Planning

• Manage end-to-end recruitment for Health & Beauty division across UAE.
• Lead mass hiring campaigns supporting store openings and business expansion.
• Implement cost-effective hiring strategies through optimized sourcing channels.
• Ensure timely closure of new and replacement roles to maintain business continuity.
• Partner with business leaders to align hiring with operational requirements.

Payroll & Salary Disbursement

· Handled post-payroll activities for new joiners, including processing salary disbursement requirements.

• Facilitated C3 card issuance for employees receiving cash salaries by coordinating account opening and documentation.
• Ensured timely distribution of C3 cards to new joiners after payroll processing, enabling smooth salary access

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• Talent Acquisition & Expansion
• Managed end-to-end recruitment for 12 retail brands across 232 stores and 4,000+ employees.
• Supported rapid retail expansion across Jeddah, Makkah, Madinah, Taif, and Yanbu.
• Executed large-scale hiring campaigns, including onboarding 1,700+ employees in a single month.
• Designed annual manpower planning strategy for 3,600+ workforce.
• Onboarding & Retention
• Introduced “WOW Onboarding Program” to enhance new joiner engagement.
• Reduced attrition from 30% to 22% through targeted retention strategies.
• Achieved further attrition reduction to 5% through structured engagement programs.
• HR Operations & Employee Relations
• Managed HR operations for warehouse and retail stores across KSA.
• Developed Employee Relations policy and formal Code of Conduct framework.
• Resolved employee grievances within 7-day turnaround time (TAT).
• Implemented governance framework to improve HR accountability and compliance.
• Digitized HR processes through ESS, MSS, TAMS, and My Landmark systems.
• Introduced e-filing and document archiving system ensuring compliance readiness.
• Payroll & Exit Management
• Managed payroll processing for 3,800+ employees ensuring accuracy and compliance.
• Oversaw end-of-service benefits and final settlements in line with Saudi labor law.
• Provided payroll training across HR teams to improve system efficiency.
• Internal

• Managed HR operations for 450 employees across payroll, performance, and training.
• Implemented HR policies across multiple regions ensuring standardization.
• Supported CSR initiatives focused on community welfare and hygiene improvement.
• Conducted exit interview analysis and developed retention strategies.
• Led employee engagement initiatives to improve morale and productivity.
• Internal

• Managed end-to-end recruitment and client coordination.
• Internal

• Supported HR documentation, recruitment, and administrative operations.
• Internal

• Led rural development initiatives focused on education and livelihood programs.
• Internal