Abbas Machingal
Abudhabi
Summary
Proven Sales Attendant with a track record of enhancing customer satisfaction and building strong relationships at Adnoc Distribution. Demonstrates exceptional interpersonal communication and problem-solving skills. Known for delivering outstanding customer service and fostering teamwork. Achieved significant improvements in service quality, driving customer loyalty and repeat business.
Overview
10
10
years of professional experience
Work History
Sales Attendant
Adnoc Distribuition
12.2019 - Current
- Enhanced customer satisfaction through effective communication and attentive service.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Delivered high-quality customer service, resolving issues promptly and professionally.
- Exhibited excellent communications and customer service relations skills.
Sales Attendant
Oman Oil Company
07.2014 - 09.2019
- Enhanced customer satisfaction through effective communication and attentive service.
- Worked closely with supervisors to address customer complaints and improve overall service quality.
- Provided support during promotional events, driving increased sales volume.
- Handled customer inquiries and resolved issues promptly, ensuring repeat business.
- Assisted new team members with onboarding processes and provided guidance regarding company policies, procedures, products, services offered leading them towards successful employment experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Excellent communication skills, both verbal and written.
Education
Higher Secondary -
OHSS Thirurangadi
Malappuram06.2008
High School Diploma -
SSMHSS
Malappuram06.2005
Skills
- Customer service
- Customer relationship building
- Interpersonal communication skills
- Problem-solving
- Friendly and helpful
- Teamwork and collaboration
Languages
English
Advanced (C1)
Arabic
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Timeline
Sales Attendant
Adnoc Distribuition
12.2019 - Current
Sales Attendant
Oman Oil Company
07.2014 - 09.2019
Higher Secondary -
OHSS Thirurangadi
High School Diploma -
SSMHSS
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