Abby Gaile Gozun

In my role as an Executive Assistant to six Department Chairs, my responsibilities were extensive and encompassed delivering dedicated support to both the Department Chairs and executive managers. My duties included responding promptly to priorities and demonstrating proficiency in all facets of administrative tasks. This involved meticulous minute-taking during meetings, managing multiple calendars, coordinating events, processing conference expenses, reimbursements and adeptly resolving schedule conflicts.

As the primary point of contact for Department Chairs, I played a central role in facilitating effective communication channels and maintaining the utmost confidentiality in handling sensitive information.

A notable achievement during my tenure was the successful implementation of an optimized process for managing student medical certificates. This strategic initiative resulted in an impressive 90% reduction in the occurrence of fraudulent documents, demonstrating my commitment to enhancing the integrity and security of our administrative processes. Beyond these core responsibilities, I actively contributed to the overall efficiency of our department by ensuring seamless coordination and support in various administrative functions.

In 2020, following my marriage, I founded Wifey on Duty. The inspiration for the name stems from my decision to chronicle every recipe I prepared for my husband on Instagram. The positive response to my baked creations was evident when I shared them with colleagues at the office, prompting the encouragement of a friend to delve into the realm of online business.

This journey coincided with the onset of the pandemic, a period marked by the rising trend of door-to-door delivery services. Leveraging this demand, our business flourished, leading to an opportune expansion. Subsequently, we secured a presence at the bustling Al Rigga Night Market, where a vibrant community of Filipino food entrepreneurs showcased their pop-up stores for an impactful six-month duration.

Fast forward to 2023, and Wifey on Duty has evolved into Abby Gaile Pastry & Confectionery LLC, the official trade name. This transition signifies not only the growth of the business but also its commitment to professionalism and quality in the realm of pastry and confectionery.

In my tenure at IB Supply, I led the organization and coordination of conferences and monthly meetings, providing comprehensive support for business and hospitality needs. This involved transcribing meeting minutes and leveraging advanced software for document preparation. I efficiently managed executive calendars, handled confidential information with discretion, and executed administrative tasks with precision. Additionally, I actively contributed to team productivity by updating spreadsheets, creating presentations, and managing databases. Collaborating closely with senior management, I played a key role in initiating new projects, maintaining confidential records, and contributing to communication efforts. Volunteering for special projects and coordinating events, my efforts streamlined operations, enabling increased overall productivity for senior staff. I also provided valuable assistance to the CEO and VP in managing their travels and personal tasks.

As an Admin Officer at RIT Dubai, I progressed from a receptionist role, providing integral support to the HR Manager on various initiatives and events. During my tenure, I created a manual for the graduation committee, actively participated in the construction committee for the new campus, significantly contributed to negotiating university necessities resulting in a 15% cost reduction, implemented a record filing system for improved document organization, efficiently scheduled office meetings and client appointments, managed a multi-line phone system, assisted in the development of new administrative procedures, created and maintained databases, coordinated meetings and conference calls for senior staff optimization, and successfully negotiated contracts with vendors for office supplies, equipment, and services.

In my initial role at Cosco Capital Inc., I served as the Secretary to the HR Manager, overseeing diverse responsibilities including comprehensive recruitment, payroll management, and employee relations. I effectively managed confidential 201 files, ensured the maintenance of electronic filing systems, and crafted an orientation manual for new hires. Moreover, I represented the company professionally at various job fairs, successfully achieving the goal of recruiting high-quality candidates within a week and introducing an innovative one-day hiring process.

During my student years at Far Eastern University, I held a prominent role as an active student leader and was appointed to serve on the executive committee for the Psychology Department. As a part of this committee, my responsibilities included actively contributing to the organization and coordination of various events within the department.

Throughout my HR internship at Megaworld Corporation, a prominent real estate company in the Philippines, I supported the HR Manager in various aspects of the recruitment process. This included reaching out to a pool of candidates, conducting initial screenings, performing background checks, and providing assistance in handling administrative tasks associated with the hiring process.

My internship at San Beda University was focused on Guidance and Counseling. In this role, I engaged with students dealing with a variety of concerns while also actively contributing to the organization of career fairs and student events aimed at enhancing their overall well-being.