Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abdalrahman Jamal Kamel

Retail Sales Representative
Sharjah

Summary

Accomplished Senior Retail Sales Representative with a proven track record at Etisalat by E&, excelling in sales expertise and interpersonal communication. Achieved Store Top 1 Rank monthly through effective sales strategies and exceptional customer service. Skilled in POS systems and teamwork, consistently surpassing sales targets and fostering strong customer relationships.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Retail Sales Representative

Vodafone EG
02.2023 - 10.2024
  • Collaborated with team members to achieve collective sales goals and deliver outstanding customer service experiences.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Generated brand awareness and positive product impressions to increase sales.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Recommended merchandise to customers based on needs and preferences.
  • Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
  • Handled complex transactions, including returns and exchanges, with efficiency and accuracy to maintain customer satisfaction.
  • Managed cash register transactions accurately, keeping track of sales records and maintaining financial integrity.
  • Increased store revenue by consistently meeting and exceeding sales targets through effective upselling techniques.
  • Ranked 12th overall in retail sales across Egypt in April 2024.
  • Ranked 2nd overall in Delta & Suez and Canal area in Q2-2023.
  • Achieved Voda Star in 2023.

Senior Retail Sales Representative

Etisalat by E&
04.2022 - 02.2023
  • Contributed to a positive, inclusive work environment by collaborating effectively with team members and demonstrating strong leadership skills.
  • Strengthened customer relationships through personalized service and in-depth product knowledge.
  • Assisted in coordinating successful in-store events that attracted new clientele while rewarding loyal patronage.
  • Streamlined work processes within the team by implementing organizational systems for daily tasks such as restocking shelves or processing returns efficiently.
  • Analyzed sales data to identify trends and adjust strategies for continued success in a competitive retail environment.
  • Boosted sales performance by implementing effective merchandising strategies and optimizing store layouts.
  • Increased average transaction value by upselling and cross-selling relevant products to customers.
  • Managed visual merchandising initiatives, creating attractive displays that enticed customers to make purchases.
  • Maximized inventory turnover with efficient stock management and timely replenishment of high-demand items.
  • Excelled in client satisfaction by delivering personalized service, achieving Store Top 1 Rank every month.
  • Ranke 1st in overall Delta area every month.
  • Conducted market research to identify sales opportunities and improve product positioning.

Education

Bachelor Of Science In Accounting - Accounting

Zagazig University
Sharkia, Egypt
06.2020

Skills

Type sales techniques

Timeline

Retail Sales Representative

Vodafone EG
02.2023 - 10.2024

Senior Retail Sales Representative

Etisalat by E&
04.2022 - 02.2023

Bachelor Of Science In Accounting - Accounting

Zagazig University
Abdalrahman Jamal KamelRetail Sales Representative