Abdalrahman Jamal Kamel
Retail Sales Representative
Sharjah
Summary
Accomplished Senior Retail Sales Representative with a proven track record at Etisalat by E&, excelling in sales expertise and interpersonal communication. Achieved Store Top 1 Rank monthly through effective sales strategies and exceptional customer service. Skilled in POS systems and teamwork, consistently surpassing sales targets and fostering strong customer relationships.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Retail Sales Representative
Vodafone EG
02.2023 - 10.2024
- Collaborated with team members to achieve collective sales goals and deliver outstanding customer service experiences.
- Folded and arranged merchandise in attractive displays to drive sales.
- Generated brand awareness and positive product impressions to increase sales.
- Increased sales by offering advice on purchases and promoting additional products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Recommended merchandise to customers based on needs and preferences.
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Handled complex transactions, including returns and exchanges, with efficiency and accuracy to maintain customer satisfaction.
- Managed cash register transactions accurately, keeping track of sales records and maintaining financial integrity.
- Increased store revenue by consistently meeting and exceeding sales targets through effective upselling techniques.
- Ranked 12th overall in retail sales across Egypt in April 2024.
- Ranked 2nd overall in Delta & Suez and Canal area in Q2-2023.
- Achieved Voda Star in 2023.
Senior Retail Sales Representative
Etisalat by E&
04.2022 - 02.2023
- Contributed to a positive, inclusive work environment by collaborating effectively with team members and demonstrating strong leadership skills.
- Strengthened customer relationships through personalized service and in-depth product knowledge.
- Assisted in coordinating successful in-store events that attracted new clientele while rewarding loyal patronage.
- Streamlined work processes within the team by implementing organizational systems for daily tasks such as restocking shelves or processing returns efficiently.
- Analyzed sales data to identify trends and adjust strategies for continued success in a competitive retail environment.
- Boosted sales performance by implementing effective merchandising strategies and optimizing store layouts.
- Increased average transaction value by upselling and cross-selling relevant products to customers.
- Managed visual merchandising initiatives, creating attractive displays that enticed customers to make purchases.
- Maximized inventory turnover with efficient stock management and timely replenishment of high-demand items.
- Excelled in client satisfaction by delivering personalized service, achieving Store Top 1 Rank every month.
- Ranke 1st in overall Delta area every month.
- Conducted market research to identify sales opportunities and improve product positioning.
Education
Bachelor Of Science In Accounting - Accounting
Zagazig University
Sharkia, Egypt06.2020
Skills
Type sales techniques
POS systems
Product promotions
Retail transactions processing
Sales expertise
Store opening and closing
Product and service sales
Cash Handling
Organization
Microsoft applications proficiency
Problem-Solving
Excellent Communication
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Interpersonal Communication
Timeline
Retail Sales Representative
Vodafone EG
02.2023 - 10.2024
Senior Retail Sales Representative
Etisalat by E&
04.2022 - 02.2023
Bachelor Of Science In Accounting - Accounting
Zagazig University